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<div class="moz-cite-prefix">Thumbs up for Peter's sentiment
expressed in his email.<br>
<br>
I might add, even for the users skilled enough and willing to dig
down and apply a workaround, it takes time. The situation becomes
even more frustrating if something used to work and got broken! I
personally feel that all distro's spend not enough time on
regression testing when any new release comes out. New features
are good but not at the expense of something that used to work.<br>
<br>
<br>
<br>
<div class="moz-signature"><b>Lutz Andersohn</b><br>
<br>
<a class="moz-txt-link-abbreviated" href="mailto:lutz.andersohn@gmail.com">lutz.andersohn@gmail.com</a><br>
(925) 784 1565<br>
D-19318, AFF-I<br>
<br>
<a class="moz-txt-link-freetext" href="http://www.linkedin.com/pub/1/b65/2b6">http://www.linkedin.com/pub/1/b65/2b6</a>
Public key ID: 0x9620D1A6</div>
On 12/04/2013 03:36 PM, Peter Flynn wrote:<br>
</div>
<blockquote cite="mid:529FA047.603@silmaril.ie" type="cite">
<pre wrap="">On 12/04/2013 05:33 PM, Bruno Benitez wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Hello Richard, as I understand from the meetings we have held, if
there is enough need of it our developers can make a fix through the
backport channel.
</pre>
</blockquote>
<pre wrap="">
Speaking as a project manager (in a different field), I have every
sympathy with this point of view...
</pre>
<blockquote type="cite">
<pre wrap="">It is very sad that we have this issue in first place, but control
over sound was available and lots of tutorials on how to fix it
where also available, if users would abandon just for this cause
there is no much else we can do.
</pre>
</blockquote>
<pre wrap="">
...speaking as a psychologist, I would say that it may be useful for
developers to understand that users *do* abandon distros for this kind
of thing, and for even smaller ones.
Their reasoning is that "if the developers can't get the small things
right," (and they would view a plugin indicator as a "small thing"),
"then there is little hope of the big things being right."
It's a frighteningly brutal viewpoint, and when it happens in a
commercial environment, a damaging one. The British have a phrase for
it: "to spoil the ship for a pennyworth of tar" (from the days when
wooden ships needed waterproofing with tar).
On the other hand, it acts as a filter: users who do not have the
inclination or skill to find a fix will leave the community. In the long
term this may reduce the demand for support.
</pre>
<blockquote type="cite">
<pre wrap="">In any case the fix for the plugin indicators will be included in
14.04 and it will be an LTS, so that would be the recommended
solution to anyone, just wait a few months.
</pre>
</blockquote>
<pre wrap="">
A new user probably won't wait a few months to get a sound indicator
working. They'll give up and install something else.
///Peter
</pre>
</blockquote>
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