[Bug 484788] Re: Xsane crashed with HP Scanjet 3570c

Fabián Rodríguez magicfab at ubuntu.com
Mon Feb 15 21:13:59 UTC 2010


I don't have access to this hardware, however I am told it was tested
under every Ubuntu version since Hardy, using Live CDs, with a similar
crash when using xsane. Can someone confirm this ?

Xsane compatibility list at http://www.sane-project.org lists your particular scanner as having "good" support:
http://www.sane-project.org/man/sane-hp3500.5.html 

The hp3500 backend for this scanner is loaded, which seems OK:
ubuntu at desktop:~$ scanimage -L
WARNING: Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
device `hp3500:libusb:005:002' is a Hewlett-Packard ScanJet 3500 scanner

The hp3500 backend is included in Sane since version 1.0.18. Ubuntu 9.10 has version 1.0.20, this can be confirmed by running:
scanimage -V 
scanimage (sane-backends) 1.0.20; backend version 1.0.20

-- 
Xsane crashed with HP Scanjet 3570c
https://bugs.launchpad.net/bugs/484788
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