[Bug 396387] Re: Unable to resolve VPN names AND connect to the Internet

[Eeqmcsq]

Since using "my.work-domain.com" would be vague and confusing, I have
decided not to hide the actual domain. That way,  you will be able to
run tests of your own. The original domain name is svl.access-
company.com. I will continue to hide my work PC name and IP address.

> my.work-domain.com is resolvable both by 68.94.156.1 and 68.94.157.1
It turns out that svl.access-company.com is NOT resolvable by these two. I can prove this by trying to resolve svl.access-company.com when disconnected from VPN. 

** server can't find svl.access-company.com: NXDOMAIN

Hmm... if the sbcglobal.net DNS servers failed to resolve svl.access-
company.com, I wonder why Ubuntu didn't try my work DNS next. Had Ubuntu
tried my work DNS server next, it would have resolved correctly.

> and enter your DNS server's IP address and domain to search through
I presume you mean for me to enter my work DNS server's IP address and my work domain. I have attached the results of this test. The results are the same: I still cannot resolve my work PC by name.

After understanding that this is a DNS name resolution problem, I
decided to conduct my own test. I connected to my work VPN, then
manually edited /etc/resolv.conf and moved my work DNS ABOVE the
sbcglobal.net DNS servers. The results were that everything worked
exactly as they did in Ubuntu 8.10. I could connect to my work PC and I
could surf the Internet. So hope that helps. The results are also in the
same attached file.


** Attachment added: "BUG396387 addresses only.txt"
   http://launchpadlibrarian.net/32117987/BUG396387%20addresses%20only.txt

-- 
Unable to resolve VPN names AND connect to the Internet
https://bugs.launchpad.net/bugs/396387
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