[Bug 422858] Re: Atom N280 frequency scaling not supported

[Runar Ingebrigtsen]

I received an email from Acer Norway about my Acer Aspire One D250,
translated quote:

"We have reached the conclusion that Intel's EIST power saving feature
is the source of varying frequency for this model. In our custom BIOS'
there is no switch for this feature, which means there is no choice but
to run the computer with this feature enabled. To correct this behavior
I made a request for a BIOS release with a direct option to deactivate
Intel EIST. Please use the attached BIOS version and get back to me with
your results."

Unfortunately I haven't been able to flash my BIOS with this new version
yet. My problem is that it's DOS-dependent and the flashit program just
crashed on me when running it in FreeDOS from a USB memory stick. I have
made a request for a Windows version like former BIOS releases from
Acer, as I dual boot Windows 7 and Ubuntu.

I don't dare to upload that BIOS release here on launchpad.net, due to
it's potential to brick computers and likely copyright restrictions.

All in all I'm having a positive dialogue with Acer. I will recommend
that you make contact with the support crew for your computer maker and
let them know about this bug here on launchpad. I insisted on getting
technical support in spite of the usual mindless comments like "you have
to return your PC so we can repair it" from 1st level support. I got
forwarded to 2nd level support and they actually look into this issue,
which is more than we are all used to expect. I also sent them all the
links I from launchpad.

Sending copy of this comment to Acer Nordic 2nd level support, so here
goes signature.

Best Regards
Runar Ingebrigtsen

-- 
Atom N280 frequency scaling not supported
https://bugs.launchpad.net/bugs/422858
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs at lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs