[Bug 476571] [NEW] PPTP VPN Connection failure *reason* is not reported to user when the reason is "Password expired"

[Arik Kfir]

Public bug reported:

Binary package hint: network-manager-pptp

When trying to connecto to a remote network via PPTP VPN using user
account X, and that account's password is expired, the error message
displayed to the user is simply "The VPN connection 'XXX' failed.",
without specifying the actual reason. The user has to look in the Log
Viewer (under syslog, not 'messages' log) to find out the actual reason.

Since most Ubuntu users don't really use their workplace's Windows
account (except those using Likewise) one hardly thinks that that can be
the reason. I for one, actually thought that it's an Ubuntu problem and
started searching the forums, only later on thinking about looking in
the logs for the problem.

A good UI design should inform the user about the reason things don't
work (when it's possible and can be expected, such as an expired or
incorrect password).

I am using Ubuntu 9.10 (installed from the RC and fully updated packages
so its basically identical to a 9.10 installation)

ProblemType: Bug
Architecture: i386
CheckboxSubmission: 55707698052508392eaf42c7175a30da
CheckboxSystem: bb422ca46d02494cdbc459927a98bc2f
Date: Fri Nov  6 17:05:55 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: network-manager-pptp 0.8~a~git.20091013t190309.0c39c37-0ubuntu1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: network-manager-pptp
Uname: Linux 2.6.31-14-generic i686

** Affects: network-manager-pptp (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386

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PPTP VPN Connection failure *reason* is not reported to user when the reason is "Password expired"
https://bugs.launchpad.net/bugs/476571
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