[Bug 399380] [NEW] comcastsupport.com web chat works with firefox-3.0, doesn't work with firefox-3.5

Roland Dreier roland at digitalvampire.org
Tue Jul 14 16:31:24 UTC 2009


Public bug reported:

Binary package hint: firefox-3.5

Comcast cable provides support via online chat (javascript I think) at
http://comcastsupport.com/chat

However if I go to that site and try to start a chat with firefox-3.5,
the chat window never actually appears -- it seems to load the code but
then something goes wrong and the chat doesn't start.  With firefox-3.0
it works fine and I am able to chat with comcast support.

No comcast account is required to start a chat -- anyone who wants to
debug this should be able to go to the site and try it by selecting
"digital cable" and then filling in the form with any old values; you
will see the failure on firefox-3.5, and on firefox-3.0 you can just
exit before anyone actually chats with you.

ProblemType: Bug
Architecture: amd64
Date: Tue Jul 14 08:57:31 2009
DistroRelease: Ubuntu 9.10
Package: firefox-3.5 3.5+nobinonly-0ubuntu1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-2.18~rbd2-generic
SourcePackage: firefox-3.5
Uname: Linux 2.6.31-2-generic x86_64

** Affects: firefox-3.5 (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug

-- 
comcastsupport.com web chat works with firefox-3.0, doesn't work with firefox-3.5
https://bugs.launchpad.net/bugs/399380
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