[Bug 500951] [NEW] US wireless ATT site fails to load the email support page

DannyArmstrong detarmstrong at gmail.com
Mon Dec 28 06:25:50 UTC 2009


Public bug reported:

Binary package hint: firefox

Background: Your voicemail isn't working anymore, so you want to send
at&t a support email ( after calling you are told there is an "unusually
high call volume" and it's going to take a while )

1) go to att wireless US page and log in:https://www.wireless.att.com/olam/logout.olamexecute
2) click contact us: https://www.wireless.att.com/olam/contactUsAction.olamexecute?reportActionEvent=A_CONTACT_US_DISP_SUB
3) click email support
4) click next
5) receive message stating that session has timed out due to inactivity. Wha?

Repeat ad infinitum on ubuntu intrepid ibex firefox (3.5)

Works in windows firefox, chrome, ie, safari

I have firebug, but it is disabled on that site.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New

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US wireless ATT site fails to load the email support page
https://bugs.launchpad.net/bugs/500951
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