[Bug 491949] [NEW] installer doesn't support database on a different host

Tobias G. Pfeiffer tgpfeiffer at web.de
Thu Dec 3 15:39:28 UTC 2009


Public bug reported:

Binary package hint: otrs2

On my server running Ubuntu Server Edition 9.10, I wanted to install
otrs2, but have the (PostgreSQL) database server live on a different
machine, namely my dedicated database host. Now the following problems
occur:

1) otrs2 depends on "postgresql-8.3 | mysql-server"
1.a) Why does it depend on a database *server* on the same machine? (Probably because of (2).)
1.b) Why postgresql-8.3 when this is not even the most recent version shipped with Ubuntu 9.10?

2) The installer asks for a number of database parameters, but in particular *not* the database host and *not* the database type I want to use. If I select "do not use dbconfig" during the installation, it fails with errors, and it's really a pain to get this working with PostgreSQL on a different database host.
In addition, it is not possible to say: "Here's valid credentials and a database name", but the installer insists on creating the db user and the database itself, which is sometimes not possible, e.g. when you are only given user name, password, and database name for a server.

** Affects: otrs2 (Ubuntu)
     Importance: Undecided
         Status: New

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installer doesn't support database on a different host
https://bugs.launchpad.net/bugs/491949
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