[Bug 77673] Cacti produces no graphs - apache/syslog errors

[Brad Johnson]

Public bug reported:

Binary package hint: cacti

[Dapper] Clean install of cacti 0.8.6h-1ubuntu3. Install completes
successfully but no graph data is created.

* Syslog reports (on polling intervals):
/USR/SBIN/CRON[13411]: (www-data) CMD        (/usr/share/cacti/site/poller.php >/dev/null 2>/var/log/cacti/poller-error.log)

* Apache2 error.log reports (when attempting to view graphs):
ERROR: opening '/usr/share/cacti/site/rra/localhost_users_6.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/site/rra/localhost_proc_7.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/site/rra/localhost_mem_buffers_3.rrd': No such file or directory
ERROR: opening '/usr/share/cacti/site/rra/localhost_load_1min_5.rrd': No such file or directory

* Running poller from the command line produces no rrd files.
* Recreated this issue on two separate dapper installations.

** Affects: cacti (Ubuntu)
     Importance: Undecided
     Assignee: MOTU
         Status: Unconfirmed

** Description changed:

  Binary package hint: cacti
  
- Clean install of cacti 0.8.6h-1ubuntu3. Install completed successfully
- but no graphs are created.
+ [Dapper] Clean install of cacti 0.8.6h-1ubuntu3. Install completed
+ successfully but no graphs are created.
  
  Syslog reports:
   /USR/SBIN/CRON[13411]: (www-data) CMD (/usr/share/cacti/site/poller.php >/dev/null 2>/var/log/cacti/poller-error.log)
  
  Apache2 error.log reports:
   ERROR: opening '/usr/share/cacti/site/rra/localhost_users_6.rrd': No such file or directory
   ERROR: opening '/usr/share/cacti/site/rra/localhost_proc_7.rrd': No such file or directory
   ERROR: opening '/usr/share/cacti/site/rra/localhost_mem_buffers_3.rrd': No such file or directory
   ERROR: opening '/usr/share/cacti/site/rra/localhost_load_1min_5.rrd': No such file or directory
  
  Running poller from the command line produces no rrd files.
  
  Recreated this issue on two separate dapper installations.

** Changed in: cacti (Ubuntu)
     Assignee: (unassigned) => MOTU

** Description changed:

  Binary package hint: cacti
  
- [Dapper] Clean install of cacti 0.8.6h-1ubuntu3. Install completed
+ [Dapper] Clean install of cacti 0.8.6h-1ubuntu3. Install completes
  successfully but no graphs are created.
  
- Syslog reports:
-  /USR/SBIN/CRON[13411]: (www-data) CMD (/usr/share/cacti/site/poller.php >/dev/null 2>/var/log/cacti/poller-error.log)
+ Syslog reports (on polling intervals):
+  /USR/SBIN/CRON[13411]: (www-data) CMD        (/usr/share/cacti/site/poller.php >/dev/null 2>/var/log/cacti/poller-error.log)
  
- Apache2 error.log reports:
+ Apache2 error.log reports (when attempting to view graphs):
   ERROR: opening '/usr/share/cacti/site/rra/localhost_users_6.rrd': No such file or directory
   ERROR: opening '/usr/share/cacti/site/rra/localhost_proc_7.rrd': No such file or directory
   ERROR: opening '/usr/share/cacti/site/rra/localhost_mem_buffers_3.rrd': No such file or directory
   ERROR: opening '/usr/share/cacti/site/rra/localhost_load_1min_5.rrd': No such file or directory
  
  Running poller from the command line produces no rrd files.
  
  Recreated this issue on two separate dapper installations.

** Description changed:

  Binary package hint: cacti
  
  [Dapper] Clean install of cacti 0.8.6h-1ubuntu3. Install completes
  successfully but no graphs are created.
  
- Syslog reports (on polling intervals):
-  /USR/SBIN/CRON[13411]: (www-data) CMD        (/usr/share/cacti/site/poller.php >/dev/null 2>/var/log/cacti/poller-error.log)
+ * Syslog reports (on polling intervals):
+ /USR/SBIN/CRON[13411]: (www-data) CMD        (/usr/share/cacti/site/poller.php >/dev/null 2>/var/log/cacti/poller-error.log)
  
- Apache2 error.log reports (when attempting to view graphs):
-  ERROR: opening '/usr/share/cacti/site/rra/localhost_users_6.rrd': No such file or directory
-  ERROR: opening '/usr/share/cacti/site/rra/localhost_proc_7.rrd': No such file or directory
-  ERROR: opening '/usr/share/cacti/site/rra/localhost_mem_buffers_3.rrd': No such file or directory
-  ERROR: opening '/usr/share/cacti/site/rra/localhost_load_1min_5.rrd': No such file or directory
+ * Apache2 error.log reports (when attempting to view graphs):
+ ERROR: opening '/usr/share/cacti/site/rra/localhost_users_6.rrd': No such file or directory
+ ERROR: opening '/usr/share/cacti/site/rra/localhost_proc_7.rrd': No such file or directory
+ ERROR: opening '/usr/share/cacti/site/rra/localhost_mem_buffers_3.rrd': No such file or directory
+ ERROR: opening '/usr/share/cacti/site/rra/localhost_load_1min_5.rrd': No such file or directory
  
- Running poller from the command line produces no rrd files.
- 
- Recreated this issue on two separate dapper installations.
+ * Running poller from the command line produces no rrd files.
+ * Recreated this issue on two separate dapper installations.

** Description changed:

  Binary package hint: cacti
  
  [Dapper] Clean install of cacti 0.8.6h-1ubuntu3. Install completes
- successfully but no graphs are created.
+ successfully but no graph data is created.
  
  * Syslog reports (on polling intervals):
  /USR/SBIN/CRON[13411]: (www-data) CMD        (/usr/share/cacti/site/poller.php >/dev/null 2>/var/log/cacti/poller-error.log)
  
  * Apache2 error.log reports (when attempting to view graphs):
  ERROR: opening '/usr/share/cacti/site/rra/localhost_users_6.rrd': No such file or directory
  ERROR: opening '/usr/share/cacti/site/rra/localhost_proc_7.rrd': No such file or directory
  ERROR: opening '/usr/share/cacti/site/rra/localhost_mem_buffers_3.rrd': No such file or directory
  ERROR: opening '/usr/share/cacti/site/rra/localhost_load_1min_5.rrd': No such file or directory
  
  * Running poller from the command line produces no rrd files.
  * Recreated this issue on two separate dapper installations.

-- 
Cacti produces no graphs - apache/syslog errors
https://launchpad.net/bugs/77673