<html dir="ltr"><head></head><body style="text-align: left; direction: ltr; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;"><div>Hello Bill</div><div><br></div><div>I understand your frustration with 18.04 because I had a printer problem until yesterday. Then Anton of ubuntu-za responded and fixed it using TeamViewer and WhatsApp.</div><div><br></div><div>I hope they can fix all your issues too. You have many more machines to fix. </div><div><br></div><div>God bless. Chas</div><div>*************************</div><div>My problem was:</div><div><span style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><br></span></div><div><span style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);">On Thu, 25 Oct 2018 at 13:26, Charles IRONS <</span><a href="mailto:irons.charles@gmail.com" style="caret-color: rgb(0, 0, 0);">irons.charles@gmail.com</a><span style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);">> wrote:</span></div><blockquote class="gmail_quote" type="cite" style="margin:0 0 0 .8ex; border-left:2px #729fcf solid;padding-left:1ex"><div style="direction: ltr; word-wrap: break-word; line-break: after-white-space;"><div><font size="4" color="#000000">Hello Ubuntu-za</font></div><div><font size="4" color="#000000"><br></font></div><div><font size="4" color="#000000">I am a retired end user of Ubuntu since 2004 but at age 79 I need help and I expect to pay for it.</font></div><div><font size="4" color="#000000"><br></font></div><div><font size="4" color="#000000">Does anyone live near me in Northcliff Johannesburg??</font></div><div><font size="4" color="#000000"><br></font></div><div><div><font size="4" color="#000000">I live in 46 ELM PARK VILLAGE, 1 SUZANNE CRESCENT< NORTHCLIFF </font></div><div><font size="4" color="#000000">Very near ElCorro shops where Weltevreden Road becomes 14th Avenue.</font></div><div><font size="4" color="#000000"><br></font></div><div><font size="4" color="#000000">I hope there is an expert among Ubuntu-za members who can sort out my printer configuration.</font></div><div><font size="4" color="#000000"><br></font></div></div><div><font color="#000000"><div class="m_-1434890103974684508boardCommentBody" id="m_-1434890103974684508yui_3_10_3_1_1540463432700_1687" style="font-size: large;"><div class="m_-1434890103974684508comment-text" id="m_-1434890103974684508yui_3_10_3_1_1540463432700_1686"><p>My printer does not print since I upgraded Ubuntu to 18.04.1 about 10 October 2018.</p><p><br></p><p>I have followed advice in over 30 emails from several guys using ubuntu-users list without success.</p><p>I still do not know much about linux or cups or debian.</p><p><br>The error "Filter failed" keeps appearing.</p><p>Launchpad bug #35248 looks similar so I finally read some of the advice in <br><a rel="nofollow" href="https://wiki.debian.org/DissectingandDebuggingtheCUPSPrintingSystem" target="_blank">https://wiki.debian.org/DissectingandDebuggingtheCUPSPrintingSystem</a><br>and started to do some diagnostic steps but got very lost.</p><p><br></p><p>The printer works well if I switch to Windows 7 but that is little use because that has very few apps in it.</p><p>I only use Win 7 for SARS efiling .<br>I am quite sure this problem can be solved but I only have the skills to do terminal commands that I can copy and paste.</p><p><br></p></div></div><div class="m_-1434890103974684508boardCommentBody" style="font-size: large;"><div class="m_-1434890103974684508comment-text"><p>I also tried the simple fix shown in launchpad bug #35248:</p><p>sudo sed -i 's/HP (HPLIP)/HP/' /usr/share/ppd/hplip/*</p><p>The result is:<br></p></div></div><pre><font size="4">sed: can't read /usr/share/ppd/hplip/*: No such file or directory</font></pre><pre><font size="4"><br></font></pre><pre><font size="4">Please help me get this printer to work again-- <br></font></pre><pre><font size="4"><br></font></pre><pre><font size="4">Thanks & kind regards . Chas</font></pre></font></div></div></blockquote><div><span><pre>-- <br></pre>
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<div>Our preferred address is</div>
<a href="mailto:irons.charles@gmail.com">irons.charles@gmail.com</a><div>
Mobile +2783 588 0028</div></span></div><div><br></div><div>On Tue, 2018-10-16 at 10:53 +0200, Bill Cairns wrote:</div><blockquote type="cite" style="margin:0 0 0 .8ex; border-left:2px #729fcf solid;padding-left:1ex"><div dir="ltr">
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</p><p style="margin-bottom:0.25cm;line-height:120%;page-break-before:auto">Rant: I have been a faithful Linux user and advocate for more
nearly 15 years now. It was way back in 2004 that I first committed
my major machine to running Linux. Never in this time have I
experienced the problems that I have had with the various versions of
Ubuntu 18.04. Nearly every time in the past Ubuntu has just worked
after installation. This time I have had to spend days getting Ubuntu
to work to my satisfaction – and even after a couple of months some
stuff is still not right. (Ok so the conversion away from Unity is
part of the problem.)
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<p style="margin-bottom:0.25cm;line-height:120%;page-break-before:auto">Xubuntu, which I have run on my (12 year old) laptop for the past
6 years or so, was so slow under 18.04 that it was unworkable. OK ,
after a couple of hours, I managed to improve that by making a minor
fix. (If I could find a minor fix by searching the net, why can't the
minor fix be incorporated in the standard version?) It is still slow
though. So I decided to try Puppy Linux. That is a mess: the ubuntu
startup disk creator does not work with Puppy. Use Unetbootin they
said. So I install Unetbootin but it does not work on 18.04. OK – I
eventually use mkusb (finding out about that was not trivial
either). Puppy eventually works but will not save the configuration
from session to session. I waste some more time trying to find out
what is wrong. Eventually I say what the hell and decide to give
Lubuntu a try. (I don't like the fact that Puppy only runs in
administrator mode; that it is still stuck with 14.04 repositories
...) So I download Lubuntu. The first thing I find is that Lubuntu
does not give the option to run live from a USB so I have to install
it. It takes longer to install than Ubuntu did and gives me far fewer
options about how and what I want to install. Then the wireless
connection does not work. Just flat does not work. I do some more
research – Google likes me, I have spent more time with Google than
my wife lately. There are a stack of suggested fixes. I am not sure
that I have the interest to pursue them any more. At least Xubuntu
worked even if it was very slowly.</p>
<p style="margin-bottom:0.25cm;line-height:120%;page-break-before:auto">I am really beginning to doubt my commitment to Ubuntu and Linux.
Torvaldes recently said that the big problem with desktop Linux is
that people don't want to download and install operating systems
themselves. I would agree but would add that if I do have to download
an operating system, I would expect it to work. I think that all the 18.04 releases that I have seen have clumsy and incomplete and just not up to the standard that I have come to expect from past versions of Ubuntu. I am afraid that I have become very pessimistic about the future of desktop Linux.<br></p>
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