[ubuntu-za] Website for FOSS in Schools

[Hilton Theunissen]

Hi Hannes

search for "how to tuXlab cookbook" you will find procedures for 
advocacy, school buy-in, volunteer participation, skills and knowledge 
transfer during installs, training manuals, community support model,etc. 
in there.

I also request that you focus on training and support, I still fund 
training and support in just under 90 floss schools(all running ubuntu). 
It is not easy without funding, the volunteer model is also not 
sustainable. I requested support in Pietermaritzburg for 5 schools - not 
a SINGLE TELL ME WHERE AND THEN I GO FIX IT response.

Guys I have been down this road, do it the right way or stay away. You 
will do more damage.



William Walter Kinghorn wrote:
> Hi Hannes,
> 
> The way I look at this is that we need to get the schools involved in the support structure ( they need to own this ) , and only get hold of "us" when they really need to. If the school does not want to be involved in the support structure, then they must pay someone to do it. We need to setup a support structure for the schools that don't need help, and for the ones that need help.
> 
> We need to get some Teachers/Educators and Students ( Computer Clubs ) involved with the installation of flavour of Linux ( Ubuntu in our case ), as well as the installation of Apps, minor trouble shooting. For this we will need to create manuals, there are some already created, we need to change them to only have the amount of information as required.
> 
> If a school chooses Edubuntu with a LTSP, then that is what they will also be taught, it is basically Ubuntu + Edubuntu extra dist, need to show them non LTSP as this is what they will have to install at home if they want Edubuntu at home.
> 
> The support structure will need to be for the schools and also for the home users that need it, both free and pay. The free could be, we do a school install fest once every month at a particular school, and invite other schools to join in. Invite schools that have not had our setup yet, so that they can see what it is all about.
> 
> Some schools might need to have a server, and the same things apply, either they learn what to do, or they pay someone to install and service the setup.
> 
> Some of the manuals will need updating, both now and also in the future.
> 
> William
> 
> 
> ________________________________________
> From: ubuntu-za-bounces at lists.ubuntu.com [ubuntu-za-bounces at lists.ubuntu.com] On Behalf Of Hannes Coetzee [scorpking at scorpking.za.org]
> Sent: 23 March 2009 21:48
> To: hilton at inkululeko.co.za; Ubuntu South African Local Community
> Subject: [ubuntu-za] Website for FOSS in Schools
> 
> Greetings everyone
> 
> A big thank you to everyone that added info to the school wiki page.
> Another rather big problem is support. As someone mentioned to the wiki
> page, if there are no support for schools this whole thing will fail.
> I've seen a few school labs gather dust because there's no support. The
> only way I see out of this one is a support website (maybe someone else
> have another option that we can consider?). Should we decide to put up a
> support website, then there will be more things to consider.
> 
> What will the site consist of and what info will go onto the website?
> What CMS system will work best for such a site and will it be able to
> handle future expansions?
> What will be the easiest way to maintain the site?
> What would schools possibly want to see on the site?
> What would be the best way to organize support for schools in a central
> location?
> 
> Please read the support section on
> http://wiki.ubuntu-za.org/SchoolProject to see what has been covered so
> far. Please share your ideas and experiences so we can decide on the
> best support system for schools. It should be effective and easy for
> schools to use and not put too much strain on anyone.
> 
> Regards
> Hannes
> 
> 
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