[ubuntu-za] Ubuntu Configuration - are there Paid For integrators available?

[Hilton Gibson]

On Monday 19 November 2007 09:54:29 Craig A. Adams wrote:
> Hi Philip (long time no speak), All,
>
> I'm sure that there are a number of people across the country who can
> help out here.
>
> Perhaps we could "assist the market" by providing a section on the wiki
> for those people and organisations who offer support? Of course, we will
> need to link to the Ubuntu Marketplace [1] and Canonical [2] as well.
>
> Any comments?
Yes. Very good idea.
We could also partner with Impi Linux perhaps and work out a commission 
thing ?

Cheers

H.
>
> Kindest Regards
>
> Craig A. Adams
>
> [1] http://www.ubuntu.com/support/paid
> [2] http://www.ubuntu.com/support/commercial/marketplace
>
> On Mon, 2007-11-19 at 09:30 +0200, Philip Copeman wrote:
> > ubuntu-za-request at lists.ubuntu.com wrote:
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> > > Today's Topics:
> > >
> > >    1. Re:  Help needed with Ubuntu configuration - Rondebosch
> > >       (Ivo Vegter)
> > >    2. Re:  Help needed with Ubuntu configuration - Rondebosch
> > >       (Jason Norwood-Young)
> > >
> > >
> > > ----------------------------------------------------------------------
> > >
> > > Message: 1
> > > Date: Fri, 16 Nov 2007 15:03:56 +0200
> > > From: Ivo Vegter <ivo at hivemind.net>
> > > Subject: Re: [ubuntu-za] Help needed with Ubuntu configuration -
> > > 	Rondebosch
> > > To: Ubuntu South African Local Community
> > > <ubuntu-za at lists.ubuntu.com> Message-ID:
> > > <473D953C.3080804 at hivemind.net>
> > > Content-Type: text/plain; charset=ISO-8859-1; format=flowed
> > >
> > > David Woods wrote:
> > > > 1.  Screen refresh rate; the flicker is too much for me and I'm
> > > > getting headaches.  I've followed instructions I found online,
> > > > including overclocking the monitor, but still can't iron it out. 
> > > > Under identical settings on Windows XP Pro I have no problems.
> > >
> > > This shouldn't happen on recent releases, in my experience.
> > >
> > > You haven't given much information, but for a start, check the
> > > "Restricted Drivers Manager" on the System-->Administration menu. It
> > > should offer to install the correct drivers. Usually, that sorts out
> > > default (low) refresh rate and resolution problems.
> > >
> > > Otherwise, Google around for something like "ubuntu refresh ati" or
> > > "ubuntu refresh nvidia" (depending on what card you have) and see if
> > > you can't find the problem, or a better diagnosis procedure, described
> > > there.
> > >
> > > > 2.  Sound: there is none.  I'm particularly clueless when it comes to
> > > > hardware and drivers and would really like to get some sound coming
> > > > out of the speakers.
> > >
> > > I had this problem too. Your problem may be the same. It's a pretty
> > > simple (and stupid) problem, but it's hard to find. Here's the writeup
> > > I did on it:
> > >
> > > -----
> > > My on-board sound card didn't get recognised. It was fine in Feisty.
> > > It's a Realtek ALC888 (HDA-Intel) on an MSI P35 motherboard.
> > >
> > > I neglected to track the exact sequence of events, but it turned out
> > > the required snd-hda-intel kernel module wasn't installed. Modprobe
> > > couldn't find it, either.
> > >
> > > I think the problem was that the upgrade script installed two kernels:
> > > one "generic" x86 kernel and one "386" kernel (I had both for kernel
> > > version 2.6.22-14, along with one older kernel from Feisty). Gutsy was
> > > running the -386 kernel, but had only the restricted modules for the
> > > -generic kernel installed.
> > >
> > > To fix the problem, I did the following:
> > >
> > > 1. In Synaptic, I uninstalled all -generic kernel packages and made
> > > sure that the corresponding -386 packages were all installed (search
> > > for "linux-" with the dash to make things easier to find):
> > >      linux-image-386
> > >        (which installs linux-image-2.6.22-14-386)
> > >      linux-restricted-modules-386
> > >        (which installs linux-restricted-modules-2.6.22-14-386)
> > >      linux-ubuntu-modules-2.6.22-14-386
> > >      linux-backports-modules-2.6.22-14-386
> > >
> > > 2. Then I installed the missing module from the console:
> > >      modprobe snd-hda-intel
> > >
> > > 3. Tested that sound works. It did.
> > >
> > > 4. To make sure the module loads on boot, I added the following line to
> > > /etc/modules:
> > >      snd-hda-intel
> > >
> > > -----
> > >
> > > > 3.  Medibuntu - I get the white screen of death whenever I run
> > > > GoogleEarth, and the online forums haven't helped.
> > >
> > > Can't help there, sorry.
> >
> > Is there "Paid for" Ubuntu Support in South Africa - you know where I
> > pay R 350 per hour,  a guy comes round in his Bakkie, sits down at the
> > machine and makes it work. Not everybody whats to become an operating
> > system expert. Some of us just simply want to run some apps.  Its a
> > lot simpler to pay integrators to do this for you and for the customer
> > to focus on the job at hand.