[ubuntu-x] Doc updates - what to include in bug reports

Bryce Harrington bryce at bryceharrington.org
Thu Oct 18 21:31:11 BST 2007


Another new doc.  Comments would be appreciated.

This will be put into a table in wiki so imagine it looking a bit
cleaner.

Bryce

Table 1.  What to Include in Bug Reports
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Problem class:  General X bug
  * Description of problem
  * /etc/X11/xorg.conf
  * /var/log/Xorg.0.log
  * output of `lspci -vvnn`

Problem class:  Wrong resolutions, refresh rates, or monitor specs
  * Resolution, rate, or other parameter expected
  * Resolutions, rates, or other parameters actually obtained
  * /etc/X11/xorg.conf
  * /var/log/Xorg.0.log
  * output of `lspci -vvnn`
  * output of `sudo ddcprobe`
  * output of `xrandr`

Problem class:  Wrong font dpi or size
  * Are you running GNOME, KDE, XFCE, or ...?
  * Affected (and unaffected) applications
  * /var/log/Xorg.0.log
  * output of `sudo ddcprobe`
  * Screenshot showing font differences

Problem class:  X crash, lockup, freeze, exit, or doesn't start/shutdown
  * Detailed description of problem
  * List any versions you tried that did not have this issue
  * Detailed list of steps to reproduce
  * How complete is the X failure?
    + Does ctrl+alt+f1 take you to a console?
    + Does ctrl+alt+backspace restart X?
    + Does mouse pointer still move?
    + Does the keyboard LED come on when hitting the CAPSLOCK key?
  * /etc/X11/xorg.conf
  * /var/log/Xorg.0.log
  * /var/log/Xorg.0.log.old
  * ~/.xsession-errors
  * output of `lspci -vvnn`

Problem class:  Keyboard, touchpad, and mouse issues
  * Description of the problem
  * /var/log/Xorg.0.log
  * output of `xprop -root`
  * output of `gconftool-2 -R /desktop/gnome/peripherals`

Problem class:  Screen display corruption
  * Photo of the screen
  * Description of the problem
  * /var/log/Xorg.0.log

Problem class:  Bad video playback
  * /etc/X11/xorg.conf
  * /var/log/Xorg.0.log
  * output of `lspci -vvnn`




More information about the Ubuntu-x mailing list