<html dir="ltr"><head></head><body style="text-align:left; direction:ltr;"><div>Hello Ubuntu Technical Support</div><div><br></div><div>Ubuntu died on me today while it was doing nothing for me.</div><div><br></div><div>The sidebar with all my apps , active and inactive, was still shown but no "Activities" icon at top left.</div><div><br></div><div>None of the apps could do anything and the "Show Apps" grid at bottom left flashed icons on the screen that went blank.</div><div><br></div><div>I tried to shut down but the power light on my PC box kept flashing. Pressing it reverted to the same display of the sidebar with apps.</div><div><br></div><div>Finally I disconnected the mains power and then restarted. That worked OK so I opened system log files and copied parts to gedit.</div><div><br></div><div>I have saved syslog and dpkg.log but they are big and I don't know what may be relevant. </div><div><br></div><div>Please check the strange time stamp sequence in the auth.log below.</div><div><br></div><div>Is there anything I need to do to secure my data and system software?</div><div><br></div><div>Thanks for your attention. Chas (old retired user)</div><div>********************************************</div><div>Auth.log</div><div><br></div><div>Jan 20 12:17:01 Charles-PC CRON[3581]: pam_unix(cron:session): session opened for user root by (uid=0)</div><div>Jan 20 12:17:01 Charles-PC CRON[3581]: pam_unix(cron:session): session closed for user root</div><div>Jan 20 13:17:01 Charles-PC CRON[4154]: pam_unix(cron:session): session opened for user root by (uid=0)</div><div>Jan 20 13:17:01 Charles-PC CRON[4154]: pam_unix(cron:session): session closed for user root</div><div>Jan 20 14:17:02 Charles-PC CRON[4521]: pam_unix(cron:session): session opened for user root by (uid=0)</div><div>Jan 20 14:17:02 Charles-PC CRON[4521]: pam_unix(cron:session): session closed for user root</div><div>Jan 20 15:17:01 Charles-PC CRON[5119]: pam_unix(cron:session): session opened for user root by (uid=0)</div><div>Jan 20 15:17:01 Charles-PC CRON[5119]: pam_unix(cron:session): session closed for user root</div><div>Jan 20 15:50:17 Charles-PC systemd-logind[915]: Operation 'sleep' finished.</div><div>Jan 20 15:53:15 Charles-PC systemd-logind[915]: Operation 'sleep' finished.</div><div>Jan 20 15:57:09 Charles-PC pkexec: pam_unix(polkit-1:session): session opened for user root by (uid=1000)</div><div>Jan 20 15:57:09 Charles-PC pkexec[7080]: chas: Executing command [USER=root] [TTY=unknown] [CWD=/home/chas] [COMMAND=/usr/lib/update-notifier/package-system-locked]</div><div>Jan 20 15:16:40 Charles-PC systemd-logind[962]: New seat seat0.</div><div>Jan 20 15:16:40 Charles-PC systemd-logind[962]: Watching system buttons on /dev/input/event1 (Power Button)</div><div>Jan 20 15:16:40 Charles-PC systemd-logind[962]: Watching system buttons on /dev/input/event0 (Power Button)</div><div>Jan 20 15:16:40 Charles-PC systemd-logind[962]: Watching system buttons on /dev/input/event3 (CHICONY USB Keyboard)</div><div>Jan 20 15:16:48 Charles-PC gdm-launch-environment]: pam_unix(gdm-launch-environment:session): session opened for user gdm by (uid=0)</div><div>Jan 20 15:16:48 Charles-PC systemd-logind[962]: New session c1 of user gdm.</div><div>Jan 20 15:16:48 Charles-PC systemd: pam_unix(systemd-user:session): session opened for user gdm by (uid=0)</div><div>Jan 20 15:16:55 Charles-PC polkitd(authority=local): Registered Authentication Agent for unix-session:c1 (system bus name :1.34 [/usr/bin/gnome-shell], object path /org/freedesktop/PolicyKit1/AuthenticationAgent, locale en_ZA.UTF-8)</div><div>Jan 20 15:17:01 Charles-PC CRON[1481]: pam_unix(cron:session): session opened for user root by (uid=0)</div><div>Jan 20 15:17:01 Charles-PC CRON[1481]: pam_unix(cron:session): session closed for user root</div><div>Jan 20 15:17:13 Charles-PC gdm-password]: pam_unix(gdm-password:session): session opened for user chas by (uid=0)</div><div>Jan 20 15:17:13 Charles-PC systemd: pam_unix(systemd-user:session): session opened for user chas by (uid=0)</div><div>Jan 20 15:17:13 Charles-PC systemd-logind[962]: New session 3 of user chas.</div><div>Jan 20 15:17:18 Charles-PC dbus-daemon[970]: [system] Failed to activate service 'org.bluez': timed out (service_start_timeout=25000ms)</div><div>Jan 20 15:17:20 Charles-PC polkitd(authority=local): Registered Authentication Agent for unix-session:3 (system bus name :1.162 [/usr/bin/gnome-shell], object path /org/freedesktop/PolicyKit1/AuthenticationAgent, locale en_GB.UTF-8)</div><div>Jan 20 16:07:25 Charles-PC dbus-daemon[970]: [system] Failed to activate service 'org.bluez': timed out (service_start_timeout=25000ms)</div><div>Jan 20 16:07:36 Charles-PC gnome-keyring-daemon[1518]: couldn't allocate secure memory to keep passwords and or keys from being written to the disk</div><div>Jan 20 16:07:36 Charles-PC gnome-keyring-daemon[1518]: asked to register item /org/freedesktop/secrets/collection/login/146, but it's already registered</div><div>Jan 20 16:08:10 Charles-PC pkexec: pam_unix(polkit-1:session): session opened for user root by (uid=1000)</div><div>Jan 20 16:08:10 Charles-PC pkexec[2655]: chas: Executing command [USER=root] [TTY=unknown] [CWD=/home/chas] [COMMAND=/usr/lib/update-notifier/package-system-locked]</div><div>************************</div><div><br></div><div><span><pre>-- <br></pre> <meta http-equiv="Content-Type" content="text/html; CHARSET=UTF-8"> <meta name="GENERATOR" content="GtkHTML/4.6.6"> <div>Our preferred address is</div> <a href="mailto:irons.charles@gmail.com">irons.charles@gmail.com</a><div> Mobile +2783 588 0028</div></span></div> </body></html>