<div dir="ltr">Thanks for the thoughts. I've asked him to run mem test and also to tell me what he was doing. I doubt he would try to install an o.s. From what he is saying I gather he would not know how or he would have booted with one already.</div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Jan 19, 2015 at 9:17 PM, Tommy Trussell <span dir="ltr"><<a href="mailto:tommy.trussell@gmail.com" target="_blank">tommy.trussell@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_extra"><div><div class="h5"><div class="gmail_quote">On Mon, Jan 19, 2015 at 11:28 AM, Gary J. Kirkpatrick <span dir="ltr"><<a href="mailto:garyartista@gmail.com" target="_blank">garyartista@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div><div><div><div><div>I installed Ubuntu 10 on a number of computers
in Panama when I was a Peace Corps volunteer. One of them contacted me.
When grub loads all he has to choose from is memory test. Grub version
1.98.<br><br></div>1) Should I just have him go ahead an run the memory test, say over night? <br><br></div>2)
He says he ran a program which resulted in this problem. I do not know
what he did. I think it is probably just a GRUB issue as he is not the
kind of user that would somehow wipe the system. <br><br></div>I
figure to just have him install Xubuntu on a usb and take a look at the
drives to see what is there and then run Boot repair. <br><br></div>Any thoughts?<br></div></div></blockquote><div> </div></div></div></div>Could it be the "program" this person ran was some sort of installation disc -- maybe a Windows or linux OS installer? And maybe he killed the power on the box the moment he realized it was erasing things on the drive, leaving grub in place but something else changed on the OS partition(s) so grub can no longer see them? I don't know how likely it might be, but it seems possible.</div><div class="gmail_extra"><br></div><div class="gmail_extra">Your suggested procedure may be a good first step to identify and/or correct the problem, but it might also be instructive (especially to the user) to figure out what sequence of events caused it.</div><div class="gmail_extra"><br></div></div>
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