<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 TRANSITIONAL//EN"> <HTML> <HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; CHARSET=UTF-8"> <META NAME="GENERATOR" CONTENT="GtkHTML/3.14.1"> </HEAD> <BODY> Hello, The computer was put together at a local store (ComputerSave Inc) and I got the Vista Disk. There is no BIOS password. The boot up goes directly to the OS option screen. I am going to try your suggestions and if I am not able to make this work I will next attempt the final solution. I just attempted to set the 2nd boot from to the CD drive that has the cd080802 files. That did not work. I tried to copy files to floppy disks by downloading to the computer the unzipped file when I doubleclick 'install.bat' Could not get the floppy disks recognized and wasn't able to copy files to the them. As soon as I learn where the e/m files are I am going to copy them and re-install Vista, which I was told might get rid of whats on the computer now. I am using the e/m client, Evolution, which came with the 7.x Ubuntu. This has been too long and I am sure that other people, like you, have more to do than to focus on this problem. Thanks very much. I am waiting to find out where the Evolution e/m files are. Thomas --------------------------------------------------------------------- I observed alot of traffic on this topic. Sorry if I happen to repeat anything said in those emails. If the install of vista is on an OEM PC (Dell, HP, ...) they usually do not set a password for the administrator account. The problem is that you cannot log in using that account via the default login system. If windows is actually starting to load; IE you are seeing the green bar scroll across you have most likely bypassed any BIOS password. You now need to boot the computer into safe mode. The best way I know to do this is to cause a failed bootup. You do this by powering off the system while it is booting up. Push and hold the power button for five seconds. When the computer boots back up it will give you a menu of boot options. Choose the boot into save mode. When you are in the safe mode login screen the administrator account show show. You can click on the picture and log in. Using the administrator account you can get to any files you need. Down side is that if anything is encrypted using the windows password that you cant access you still will not be able to access those files. If not you can set the users password from there via the user manager. Again I am sorry if I am repeating anything stated already. Late at night right now so I am getting a bit tired.... Hope this helps </BODY> </HTML>