Qwest is the only ISP that Qwest plays nicely with. See the New Mexico Attorney General's report: <a href="http://www.nmag.gov/Articles/newsArticle.aspx?ArticleID=422">http://www.nmag.gov/Articles/newsArticle.aspx?ArticleID=422</a> <div style="margin-left: 40px;">Some of the more egregious examples include: A monthly bill that exceeds 5000 pages, billing errors that consistently favor the ILEC, arbitrarily imposed termination liability fees, an enduring "run-around" when the small business tries to solve the problem with the ILEC, improper threats to shut down service, and improper "slamming" of broadband customers. Many of these businesses, at great expense, have had to devote at least one full time employee simply to trying to decipher the bills. Some companies have ceased operation, at great dislocation to their customers; others have had their customers experience enormous frustration when they are caught between a phone company and their local ISP. </div> I really don't like doing business with Qwest. And I can't recommend that anybody does business, if thay have any alternative. <div class="gmail_quote"> On Wed, Jan 7, 2009 at 1:13 PM, Karl F. Larsen <<a href="mailto:klarsen1@gmail.com">klarsen1@gmail.com</a>> wrote: <blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"> I am having trouble with my Internet providers. I am now today using the telephone company provided DSL sort of fast service. I pay the the telephone company (Qwest) $15.00 and the local provider SkyWi $20.00 each month for my Internet. This has worked fine for around 5 years. But now SkyWi has Qwest in a legal fight that is still in court. Qwest in a effort to hurt SkyWi, disconnected about 10,000 SkyWi users from the Internet without any warning. The State of New Mexico Public Regulation Commission ordered Qwest to restore service asap. So today Jan 7 2009 we have the Internet from SkiWi and life is good. But clouds on the horizon. On Jan 13 Court will decide what to do with the current claims. If SkyWi looses they just agreed with Qwest to give us 10 days before they disconnect us again. So now I am looking at options. I can find my old 56k telephone modem and go back to Juno. I can get Qwest to just send me the Internet without a email server. I can use the web based internet, or the Gmail I am now using to send this message to the list. I can try to find another local Internet provider for email service. I am thinking I prefer Gmail to solve the email problem. Today I use Gmail to IMAP email to both my main computer and my laptop. A problem is that my wife uses WindowsXP and I am not sure Windows likes IMAP. For sure she will hate a new email address :-) The other approach will be to hire another local Internet provider that Qwest likes. One does exist and it can be done. I will explore this tomorrow. Does anyone on the list have other ideas? I was quite mad when the Internet died on the Tuesday before New Years and Qwest said they cant do a thing until Monday after New Years. In fact they were back up New Years eve at my home :-) Karl -- Karl F. Larsen, AKA K5DI Linux User #450462 <a href="http://counter.li.org" target="_blank">http://counter.li.org</a>. PGP 4208 4D6E 595F 22B9 FF1C ECB6 4A3C 2C54 FE23 53A7 -- ubuntu-users mailing list <a href="mailto:ubuntu-users@lists.ubuntu.com">ubuntu-users@lists.ubuntu.com</a> Modify settings or unsubscribe at: <a href="https://lists.ubuntu.com/mailman/listinfo/ubuntu-users" target="_blank">https://lists.ubuntu.com/mailman/listinfo/ubuntu-users</a> </blockquote></div> -- Drew Einhorn