5.15.0-113-generic and 6.5.0-41-generic kernels with NVIDIA card lost video

Jeffrey Walton noloader at gmail.com
Sat Jul 6 17:27:20 UTC 2024


On Wed, Jul 3, 2024 at 4:20 AM Jeffrey Walton <noloader at gmail.com> wrote:
>
> On Tue, Jul 2, 2024 at 12:44 PM Little Girl <littlergirl at gmail.com> wrote:
> >
> > [...]
> > Option 2:
> > You can live dangerously (like I do) and let the updates install as
> > they may and when/if the dreaded freeze-on-boot happens, follow these
> > steps in this order:
> >
> > 1. Manually reboot the computer, occasionally pressing and releasing
> > the Escape key (or the Shift key for folks who still use BIOS instead
> > of UEFI) until GRUB opens.
> >
> > 2. Choose the "Advanced" option.
> >
> > 3. Choose either of the safe mode options for making repairs on the
> > command line or choose the older kernel (not the safe mode) to boot
> > into the kernel you were using before this happened.
> >
> > 4. Fetch and update the local list of packages from the Ubuntu
> > repositories:
> >         sudo apt update
> >
> > 5. Upgrade all packages, intelligently handling dependencies:
> >         sudo apt full-upgrade
> >
> > 6. Check for broken packages and fix them:
> >         sudo apt install --fix-broken
> >
> > 7. Update initrd for only the latest kernel, leaving the older
> > kernel(s) untouched as fall-backs:
> >         sudo update-initramfs -u
> >
> > 8. Reboot the computer:
> >         sudo shutdown -r now
> >
> > I've got those steps on a 3x5 card in a little box on my desk and I
> > fetch it as a reference whenever this happens.
>
> Thanks. The steps were not helpful (Step 7 was something I did not try).
>
> I think the kernel folks have things borked. I tried another graphics
> card with no joy. The card is the onboard Intel UHD Graphics 630. I
> verified the i915 driver is loaded. The problem actually got worse. I
> no longer get any output -- just a black screen.
>
> I ordered an AMD Radeon RX 6600 XT to test. If that does not work,
> then I guess I will have to tread water until the kernel folks get
> things fixed.

I'm going to report back, but it is not a good answer (imho)...

I received the AMD Radeon RX 6600 and started installation. I removed
the NVIDIA GTX 1060 that shipped with the machine. The AMD Radeon RX
6600 has a different power connector, so it was not actually
installed. At this point, the machine only has the onboard Intel UHD
Graphics 630 available.

I figured, what the hell... Power it up and see what happens... Lo and
behold, video/graphics are back.

So it appears the machine was still trying to use the NVIDIA GTX 1060
even when the HDMI cable was plugged into the Intel UHD Graphics 630.
I also think that shifts suspicion from kernel graphics to NVIDIA
drivers.

I'm not a gamer, so I don't really need the AMD Radeon RX 6600 or the
NVIDIA GTX 1060. SuperTux plays just fine with the Intel card.

Jeff



More information about the ubuntu-users mailing list