Ubuntu Pro fail adding 3rd computer

Keith keithw at caramail.com
Sun Mar 19 17:37:48 UTC 2023


On 3/19/23 1:17 AM, MR ZenWiz wrote:
> I checked my Software Updater settings after upgrading my primary
> desktop to the 5.19 kernel (Xubuntu 22.04.2 LTS HWE) and found that it
> was already enabled. That's fine. I also enabled the App support
> without any issue.
> 
> When I upgraded my laptop to the same kernel, I had to enable the Pro.
> This called for a confirmation that was confusing. I logged into my
> Ubuntu One account and made the change there, and it automatically
> updated my laptop's SU settings with both Pro and Pro App enabled.
> 
> So far so good.
> 
> I was going to upgrade my wife's laptop to the same kernel, and it was
> already running that (!). But when I tried to enable Ubuntu Pro, it
> wanted me to confirm, and neither confirmation choice worked. One has
> a confirmation code but hte "Confirm: link is grayed out. The other
> asks for an input code, so I copied the one shown in the other choice
> and clicked "Confirm." It said "invalid code." I tried this twice,
> same result both times.
> 
> I logged into Ubuntu One on her machine, and I could not get it to add
> her machine to my Pro. I went back to the SU method, and it again said
> the codes were all bad - each time it was the same code it just gave
> me.
> 
> So far I have 2 machines out of the limit of 5 I'm allowed for free in
> Pro, and unable to do #3.

So on computer #3 with a web browser you logon to Ubuntu One (with email 
address you used to register with Ubuntu Pro the first time), go to the 
Ubuntu Pro dashboard, copy your token and then switch to a terminal 
program, and put in "sudo pro attach <your token>" and its not working?
Try checking in /etc/apt/auth.conf.d/ and see if there's a file like 
90ubuntu-advantage in there already. If there is, delete or move it out 
of the directory and try attaching the machine again. If that doesn't 
work, then this page may 
help:https://discourse.ubuntu.com/t/ubuntu-pro-beta-tutorial/31018



-- 
Keith





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