Confused Over Sudo / User Issue.....

[Chris Green]

On Fri, Feb 07, 2020 at 10:35:30PM -0800, Bob wrote:
> ** Reply to message from "Eddie O'Connor" <eoconnor25 at gmail.com> on Sat, 8 Feb
> 2020 00:28:58 -0500
> 
> > Hello Ubuntu Community!....bit of a long story here so grab a coffee and
> > pull up a chair:
> > So...the story goes like this:
> > 
> > At my corporate site we have Windows computers and mostly Linux servers,
> > some of the workers in the IT department are "permitted" to install Ubuntu
> > (18.04) on their personal machines if they so choose. One of out
> > Supervisors has done this BUT? Somehow hes unable to "sudo" anything! And
> > what I thought was just a messed up password situation goes "deeper". When
> > he enters his REGULAR account credentials he can do administrative things,
> > but no sudo works, ever, regardless of the command. Mind you...his login
> > comes from the Windows AD (A-ctive D-irectory) server, along with his
> > Outlook email etc...but hes not able to do anything with sudo with this
> > laptop. What could possibly be wrong? I had thought it might be something
> > with the /etc/passwd files but all looks legit...then we had him change his
> > password and the change too effect just fine, he's able to access the
> > network and traverse files et al......but STILL he's unable to "sudo" in
> > the Terminal. Can anyone shed some light on this issue?....has anyone seen
> > this before? Is there something I might have overlooked? (maybe a hidden
> > file is missing?...or there's something wrong with a file-path?
> > Any help that anyone can give would ne much appreciated!
> > 
> > Thanks!
> > 
> > Eddie G.
> > 
> 
> Is he in the sudo group?
> 
... and/or check the configuration in the /etc/sudoers file and the
/etc/sudoers.d directory.  Be warned, it is a little arcane unless
you're really familiar with Backus-Naur format.

-- 
Chris Green