simple question about contacting Ubuntu suport

[P. Echols]

Top Posting for the ease of OP

If you don't have this figured out yet, try calling 737 204 0291 in
the Americas.  Explain work your way through to a human, and get them
to walk you through it.  If you have a support contract, they should
do this for you.

Good luck,
Echo

On Sun, Apr 5, 2020 at 5:45 AM stan <stanb at panix.com> wrote:
>
> On Sun, Apr 05, 2020 at 10:26:50PM +1000, Jared Norris wrote:
> > On Sun, 5 Apr 2020 at 22:16, stan <stanb at panix.com> wrote:
> > >
> > >  I have never really gotten my head wrapped around the new we based ways of
> > >  doing things.
> > >
> > >  I created an Ubuntu support contract, when I started one of the projects I
> > >  am working on, and have submitted one case a number of months back. Now I
> > >  need to submit another, and I cannot seem to find the web site to do this
> > >  from.
> > >
> > >  Can someone give me the URL for doing this, please?
> > >
> > >
> > > --
> > > "They that would give up essential liberty for temporary safety deserve
> > > neither liberty nor safety."
> > >                                                 -- Benjamin Franklin
> > >
> > > --
> > > ubuntu-users mailing list
> > > ubuntu-users at lists.ubuntu.com
> > > Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-users
> >
> > Hi Stan,
> >
> > If you paid for official Ubuntu support you're likely going to need to
> > start at this website - https://ubuntu.com/support - they have phone
> > numbers and contact forms.
>
> Thanks for the fast response.
>
> I had visited that site, among others, and I still do not see a place on it
> to start a case. I do have my login info for the paid support. I have a lot
> of trouble with website, as I have limited vision, and a lot of things that
> jump out to others are hard for me to see.
> >
> > This mailing list is full of helpful volunteers but none of us are
> > paid to support users through this list.
> >
>
> Completely understood.
>
> --
> "They that would give up essential liberty for temporary safety deserve
> neither liberty nor safety."
>                                                 -- Benjamin Franklin
>
> --
> ubuntu-users mailing list
> ubuntu-users at lists.ubuntu.com
> Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-users