Does not recognize scanner

[Peter Flynn]

On 15/11/2019 23:56, Gabriel Rosa Paz wrote:
> We are using Ubuntu 18.04 here in the company and we have a 
> multifunction printer Lexmark model X204n, the printing operation is 
> working perfectly, but I can't make the scanner functionality work, I 
> installed the existing driver on the Lexmark website (the latest version 
> was for ubuntu 12.10) and also the xsane program, but does not recognize 
> the scanner device. The printer / scanner is directly connected to the 
> computer via USB cable.
> 
> If anyone has any tips I appreciate it.

I had a similar problem with a Brother wifi multi-function scanner last 
week. In that case, I had to find out the IP address of the device, and 
use Brother's downloadable config tool (brsaneconfig4) to add it to the 
file at /opt/brother/scanner/brscan4/brsanenetdevice4.cfg which Xsane 
somehow automagically finds.

Lexmark seem to have a Linux config tool for Xsane at
http://support.lexmark.com/index?page=content&id=HO3617&userlocale=EN_UK&segment=SUPPORT&productCode=LEXMARK_INTERPRET_S405
Is that the one you downloaded? I haven't used a USB-connected scanner 
for a long time — does your X204n have wireless and have you tried 
connecting it and letting the software scan for it?

Peter