Ubuntu Server 19.10 on Intel NUC install error

Tue Nov 12 04:13:09 UTC 2019

I have a five-year-old NUC, which finally gave up the ghost, and I gotta
say: WHAT A PITA.  I have installed Linux, especially Debian variants,
something well north of 1000 times in my 25+ years of use, and almost
never have I had the problems I had with the NUC: wouldn't recognize
specific SSD drives, the BIOS was wonky, boot order was wonky... the
list goes on and on.  It's funny -- I mean, Intel should be something
like The Standard, and they certainly support Linux, but the NUC -- at
least the one I had -- was easily one of the hardest systems I've ever
had to deal with vis-a-vis Linux.  So I offer no particular insights to
your problem, but you certainly have my sympathies.  Perhaps try going
for legacy boot instead of UEFI?  (Or vice-versa.)  Likewise, be sure no
USB disk devices are left in during install.   And cross your fingers. 
A lot. 

Good luck! 

-Ken 

On 2019-11-11 12:19, Mikael Egevig wrote:

> Package: installation-reports
> 
> Boot method: Samsung BAR Plus Titan 128 GB USB Key
> Image version: http://releases.ubuntu.com/19.10/ubuntu-19.10-live-server-amd64.iso
> Date: 2019.11.07-14:00 CET
> Machine: Intel NUC8I3BEH Bean Canyon - Core i3-8109U
> Processor: Intel Core i3-8109U
> Memory: 16 GB Kingston HyperX CL14
> Partitions: 
> Device           Start       End   Sectors   Size Type
> /dev/nvme0n1p1    2048   1050623   1048576   512M EFI System
> /dev/nvme0n1p2 1050624 976771071 975720448 465.3G Linux filesystem
> 
> Output of lspci -knn (or lspci -nn):  
> 00:00.0 Host bridge [0600]: Intel Corporation Device [8086:3ecc] (rev 08)
> DeviceName:  Intel Dual Band
> Subsystem: Intel Corporation Device [8086:2074]
> Kernel driver in use: skl_uncore
> 00:02.0 VGA compatible controller [0300]: Intel Corporation Iris Plus Graphics 655 [8086:3ea5] (rev 01)
> DeviceName:  CPU
> Subsystem: Intel Corporation Iris Plus Graphics 655 [8086:2074]
> Kernel driver in use: i915
> Kernel modules: i915
> 00:08.0 System peripheral [0880]: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model [8086:1911]
> Subsystem: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model [8086:2074]
> 00:12.0 Signal processing controller [1180]: Intel Corporation Cannon Point-LP Thermal Controller [8086:9df9] (rev 30)
> Subsystem: Intel Corporation Cannon Point-LP Thermal Controller [8086:2074]
> Kernel driver in use: intel_pch_thermal
> Kernel modules: intel_pch_thermal
> 00:14.0 USB controller [0c03]: Intel Corporation Cannon Point-LP USB 3.1 xHCI Controller [8086:9ded] (rev 30)
> Subsystem: Intel Corporation Cannon Point-LP USB 3.1 xHCI Controller [8086:2074]
> Kernel driver in use: xhci_hcd
> 00:14.2 RAM memory [0500]: Intel Corporation Cannon Point-LP Shared SRAM [8086:9def] (rev 30)
> Subsystem: Intel Corporation Cannon Point-LP Shared SRAM [8086:2074]
> 00:14.3 Network controller [0280]: Intel Corporation Cannon Point-LP CNVi [Wireless-AC] [8086:9df0] (rev 30)
> Subsystem: Intel Corporation Cannon Point-LP CNVi [Wireless-AC] [8086:0034]
> Kernel driver in use: iwlwifi
> Kernel modules: iwlwifi
> 00:16.0 Communication controller [0780]: Intel Corporation Cannon Point-LP MEI Controller #1 [8086:9de0] (rev 30)
> Subsystem: Intel Corporation Cannon Point-LP MEI Controller [8086:2074]
> Kernel driver in use: mei_me
> Kernel modules: mei_me
> 00:17.0 SATA controller [0106]: Intel Corporation Cannon Point-LP SATA Controller [AHCI Mode] [8086:9dd3] (rev 30)
> Subsystem: Intel Corporation Cannon Point-LP SATA Controller [AHCI Mode] [8086:2074]
> Kernel driver in use: ahci
> Kernel modules: ahci
> 00:1c.0 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #1 [8086:9db8] (rev f0)
> Kernel driver in use: pcieport
> 00:1c.4 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #5 [8086:9dbc] (rev f0)
> Kernel driver in use: pcieport
> 00:1d.0 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #9 [8086:9db0] (rev f0)
> Kernel driver in use: pcieport
> 00:1d.6 PCI bridge [0604]: Intel Corporation Cannon Point-LP PCI Express Root Port #15 [8086:9db6] (rev f0)
> Kernel driver in use: pcieport
> 00:1f.0 ISA bridge [0601]: Intel Corporation Cannon Point-LP LPC Controller [8086:9d84] (rev 30)
> Subsystem: Intel Corporation Cannon Point-LP LPC Controller [8086:2074]
> 00:1f.3 Audio device [0403]: Intel Corporation Cannon Point-LP High Definition Audio Controller [8086:9dc8] (rev 30)
> Subsystem: Intel Corporation Cannon Point-LP High Definition Audio Controller [8086:2074]
> Kernel driver in use: snd_hda_intel
> Kernel modules: snd_hda_intel, snd_soc_skl, sof_pci_dev
> 00:1f.4 SMBus [0c05]: Intel Corporation Cannon Point-LP SMBus Controller [8086:9da3] (rev 30)
> Subsystem: Intel Corporation Cannon Point-LP SMBus Controller [8086:2074]
> Kernel driver in use: i801_smbus
> Kernel modules: i2c_i801
> 00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Point-LP SPI Controller [8086:9da4] (rev 30)
> Subsystem: Intel Corporation Cannon Point-LP SPI Controller [8086:2074]
> 00:1f.6 Ethernet controller [0200]: Intel Corporation Ethernet Connection (6) I219-V [8086:15be] (rev 30)
> DeviceName:  LAN
> Subsystem: Intel Corporation Ethernet Connection (6) I219-V [8086:2074]
> Kernel driver in use: e1000e
> Kernel modules: e1000e
> 6d:00.0 Non-Volatile memory controller [0108]: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981/PM983 [144d:a808]
> Subsystem: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981 [144d:a801]
> Kernel driver in use: nvme
> Kernel modules: nvme
> 6e:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader [10ec:522a] (rev 01)
> Subsystem: Intel Corporation RTS522A PCI Express Card Reader [8086:2074]
> Kernel driver in use: rtsx_pci
> Kernel modules: rtsx_pci
> 
> Base System Installation Checklist:
> [O] = OK, [E] = Error (please elaborate below), [ ] = didn't try it
> 
> Initial boot:           [O ]
> Detect network card:    [O]
> Configure network:      [O]
> Detect CD:              [ ]
> Load installer modules: [O]
> Detect hard drives:     [E]
> Partition hard drives:  [E]
> Install base system:    [E]
> Clock/timezone setup:   [ ]
> User/password setup:    [ ]
> Install tasks:          [ ]
> Install boot loader:    [ ]
> Overall install:        [E]
> 
> Comments/Problems: 
> The installation fails because the installer cannot access the Samsung NVME SSD. 
> 
> The problem is that the installer attempts to access the NVME through "/dev/disk/by-id/wwn-eui.0025385891b1928d" instead of "nvme-eui.0025385891b1928d". 
> 
> <Description of the install, in prose, and any thoughts, comments and ideas you had during the initial install.> 
> The installation failed when I tried to commit the disk partition changes because the installer looks at the wrong device.  Manually typing Alt-F1, to select a terminal, and entering the following commands solves the installation error (must be done before hitting Done in the partitioner) so that the installation can succeed: 
> 
> cd /dev/disk/by-id 
> ln -s /dev/nvme0n1 wwn-eui.0025385881b1828d 
> 
> After that, you switch back to the installer and hit Done in the partitioner. 
> 
> I googled the above solution and found somebody who wrote that he manually made a symbolic link, which made me try to do the same - and that worked. 
> 
> P.S. I am posting this to the Ubuntu Users list because some page at ubuntu.com [1] told me to do it.  If this is not the proper place to report errors in the Ubuntu install system, please let me know in a direct mail, thanks.

Links:
------
[1] http://ubuntu.com
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