Getting the finger print reader to work

[Jared Norris]

On Fri, 8 Mar 2019 at 07:31, Peter Flynn <peter at silmaril.ie> wrote:

> On 07/03/2019 14:13, Sorin Srbu wrote:
> > Hi,
> >
> > I've actually tried that, but it blows with a "no device" or "device
> failed"
> > message
>
> I get exactly the same. According to lsusb I don't have a fingerprint
> device but it's right there on the RH side edge of the laptop. At a
> guess I'd say it's just failing to be detected at boot time (this is a
> new HP Envy 17t).
>
> P
>
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In my experience, new hardware requires new OS's to make sure all the
drivers and firmware is properly baked in. I would strongly recommend
booting off a 18.10 (or even try the latest spin of 19.04) and see if that
works. If that works then you can just update to the latest version and it
should all be okay.

When I got my Intel NUC8I7HVK I had to run off a beta release to get it all
working.

Hope that helps,

Jared
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