Off subject but I need help

[Peter]

My telephone and internet services have been converted to NBN. I am 
having considerable problems which Telstra seem unable to fix. The 
telephone service is unreliable, call go to voice mail and the phone 
does not ring and yet we can call out. Resetting the telstra modem fixes 
the problem for a day or so but the it comes back. Most of the time the 
internet worked normally. Now for the past few days logging onto the 
internet causes problesm.
When I connect to the internet I get a message :
Load cannot follow more then 20 redirections.
  I have tried with three laptops and get the same problem , hence 
unlikely to be a laptop problem.

The signal strength is good when setting up the connection but then is 
displayed as a '?'. My browser will connect to the internet but once a 
page is selected it is not always possible to follow links. It claims 
firefox has detected the server is redirecting the request in a way that 
will never complete and problem may be caused by not accepting cookies.
  So far telstra have replaced their modem but this did not make any 
difference.

I do  not understand what is going.

Am I alone in having problems with the conversion to NBN.
  I realise this is not the right list for these problems but if ubuntu 
is responsible for trying to get onto hotspots please tell me how to 
stop it.

Regards

Peter Goggin





-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.ubuntu.com/archives/ubuntu-users/attachments/20190717/d2686046/attachment.html>