Dell XPS13, Universal Dock D6000, Displayports are not working

[zweiund40]

Yes, it was shipped with Ubuntu 16.04.4 LTS. I unboxed it, updated the 
system and followed the enclosed install instructions which stated 
"Driver download links: displaylink.com/downloads" and so on. And even 
after "successful" (at least without errors) installation of the driver, 
it didn't work as inteded. All the USB ports, the ethernet interface and 
the HDMI port were functional but the Displayports were not. The Dell 
support team was really eager help, but couldn't since they are focussed 
on Windows. But ok, to be fair, at last they brought me on the right 
track. They suggested they saw it running "out-of-the-box". But there 
installation was based on 17.04.

I figured out that this notebook version XPS 13 9370 is really brand 
new. It was released end of January. Perhaps this was the problem since 
my experience with linux is, hardware support for new components comes 
sometimes a little bit later than for Windows.

I gathered a lot of information of which I thought they would be helpful 
and asked the question on launchpad.net as well but 've got no answer by 
now.
https://answers.launchpad.net/ubuntu-certification/+question/665292
I'm now going to close the request.



On 08.03.2018 08:41, Liam Proven wrote:
> On 7 March 2018 at 20:28, Thomas Oswald <thoswald42 at gmail.com> wrote:
>> I solved it by myself. The preinstalled Ubuntu was 16.04 LTS. I had to
>> install 17.10. and the appropriate displaylink driver and voila, it is
>> working.
> Well done! Sorry that we were unable to help.
>
> So, for clarity, the machine _shipped_ with Ubuntu -- but a version
> that lacked drivers and even with them didn't support the full
> functionality of the hardware?
>