strange video audio and keyboard issue after upgrade

[Colin Law]

On Wed, 26 Dec 2018, 02:00 Felix Wong <felix at xilef.org wrote:

> yep, i tried multiple version of previous kernels, but the problem still
> exists. i went from 4.15.0-20 all the way to the one that i said in the
> original email (4.18.0-13).
>

So it is not to do with the new kernel. Does the problem exist if you login
as a different user? Make a new one if necessary.

Colin



> --
> Felix
>
> On 2018-12-25 04:00, ubuntu-users-request at lists.ubuntu.com wrote:
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> >    1. Re: strange video audio and keyboard issue after upgrade
> >       (Colin Law)
> >
> >
> > ----------------------------------------------------------------------
> >
> > Message: 1
> > Date: Tue, 25 Dec 2018 10:09:11 +0000
> > From: Colin Law <clanlaw at gmail.com>
> > To: "Ubuntu user technical support, not for general discussions"
> >       <ubuntu-users at lists.ubuntu.com>
> > Subject: Re: strange video audio and keyboard issue after upgrade
> > Message-ID:
> >       <CAL=
> 0gLu44Fc40D8WWy6NKu0pJ+F0C6vHFc5zYRSrfMqpCq4mng at mail.gmail.com>
> > Content-Type: text/plain; charset="UTF-8"
> >
> > On Tue, 25 Dec 2018 at 01:21, Felix Wong <felix at xilef.org> wrote:
> >>
> >> hi,
> >>
> >> after updating to kernel 4.18.0-13-generic on ubuntu 18.10, for some
> >> strange reason, audio, multiple monitor detection, and some keyboards
> >> stopped working (all keyboards would be detected as shown by dmesg and
> >> lsusb, but only some of them would actually work).
> >>
> >> i am on a intel nuc model NUC6i3SYB.
> >
> > I am not seeing any such problem with that kernel (on different
> > hardware).  First check that if you go back to the previous kernel
> > that the problem goes away (select Advanced Options for Ubuntu from
> > the Grub boot screen).  If that does fix it but running with the new
> > one still fails then you could report a bug using
> >
> > ubuntu-bug linux
> >
> > Colin
> >
> >>
> >> happy to send whatever info is needed, but not sure what.
> >>
> >> thanks,
> >> --
> >> Felix
> >>
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