"The system detected a problem, do you want to report it?" dialog

Colin Law clanlaw at gmail.com
Sat Aug 25 10:41:36 UTC 2018


On Sat, 25 Aug 2018 at 11:28, Ralf Mardorf <silver.bullet at zoho.com> wrote:
>
> On Sat, 2018-08-25 at 11:16 +0100, Colin Law wrote:
> > On Sat, 25 Aug 2018 at 11:09, Ralf Mardorf <silver.bullet at zoho.com> wrote:
> > >
> > > Auto-reports are bad.
> >
> > Why?
>
> A daemon needs to run.
> Users don't understand what they are doing, by just clicking ok, so it's
> a security risk. It's easy to help the user to manually report a bug.

My understanding is that auto-reports are anonymised.

>
> > Have you researched what the auto reports are used for?
>
> Yes, they are good for absolutely nothing, but to offend privacy and to
> avoid helping users to learn.

Did you find this in your research?  I think that is useful to some.
Then the developer can tunnel into the data to find what the crashes
are in a particular app.
https://errors.ubuntu.com/

>
> > > It's complicated to report a bug manually to the Ubuntu bug tracker.
> >
> > That (even if true, which it is not in my experience) is irrelevant to
> > this thread, which is about the auto reports
>
> Feel free to explain how to do it! It is relevant, perhaps more users
> would decide to remove whoopsie and apport.

How to manually report a bug is irrelevant to this thread, if you want
help with that then please start a new thread.

Colin



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