unable to install ubuntu 16.04.2

Richard mobile at directemails.info
Mon May 29 17:11:10 UTC 2017


Hello Robert

On 05/29/2017, you wrote:

> At Mon, 29 May 2017 16:53:55 +0100 (BST) "Ubuntu user technical support,  not for general discussions" <ubuntu-users at lists.ubuntu.com> wrote:
>
>> 
>> Hi,
>> 
>> I downloaded the Ubuntu 16.04.2 iso, and created the DVD. when I tried to install this
>> on a Windows XP machine and also a Windows 7 laptop, in both cases I get a purple screen with at the base of the screen a pictogram of a rectangle
>> followed by "=" followed a pictogram of a man in a circle.
>> 
>> nothing further seems to happens.
>> 
>> why am I unable to install 16.04.2?
>
> Question:
>
> I am presuming the Windows XP machine is 32-bit.
>
> Did you download the i386 or amd64 Ubuntu 16.04.2 iso?  
>

checking, I found I had in fact downloaded the AMD64 version, 
but I did that not realising it meant 64 bit! I thought that 64 
was an arbitrary number such as 16.04.2

but this XP machine does have 64 bit AMD cpus, 

I have things functioning now on the XP machine, not tried out the Windows 7 machine,
see replies to other emails.


> The amd64 version is not going to work on the Windows XP machine. It won't
> work on the Windows 7 laptop, if that machine is also 32-bit (I am not sure if 
> Windows 7 came out after the general "end of the production" of 32-bit Intel-ish 
> processors.)
>
>> 
>> thanks
>> 
>> 
>> 
>
Regards






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