Scanner on printer not working

[Brian]

On Sun 12 Mar 2017 at 15:27:07 -0400, Scott Blair wrote:

> On 03/12/2017 03:05 PM, Brian wrote:
> >On Sun 12 Mar 2017 at 13:53:13 -0400, Scott Blair wrote:
> >
> >>On 03/12/2017 11:37 AM, Brian wrote:
> >
> >[Snip]
> >
> >>>
> >>>Ok. Airprint is enabled. What is showing this error? Please post so we
> >>>can see what you can see.
> >>
> >>http://192.168.30.105
> >>Under tools, printer information, items needing attention it says scanner
> >>failure.
> >
> >Thanks. I wonder what "failure" means. Is the scanner physically broken
> >or is it an indication of some communication (network?) problem?  Surely
> >it cannot be broken? Copying works and that uses the scanner.
> >
> >The wireless connection seems fine because you can access the device at
> >192.168.30.105. You have AirPrint/Bonjour activated (Bonjour is under
> >Network/Networking on the web page) but the previous avahi-browse
> >command gives no output. This is very worrying. Are you sure there is no
> >sign of the envy amongst the other items there?
> >
> >avahi-browse -art | less
> >
> >(If you are thinking of putting the scanner on the network with SANE,
> >I'd think again. Ubuntu bug #1435022).
> >
> >Please post the output of 'lpstat -t'.
> >
> 
> No won't copy either. I just borrowed a friends laptop running Windows 10,
> same error message when trying to scan. I think it is time for a new
> printer.

I'll leave you with this:

http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/HP-Officejet-4500-error-message-scanner-failure/td-p/1173897

Make of it what you will.

BTW, the request for the lpstat output wasn't an idle one. It would
still be useful to have and would take but seconds to obtain, copy
and paste and post. Please consider doing it.

-- 
Brian.