network connection often lost

Lentes, Bernd bernd.lentes at helmholtz-muenchen.de
Mon Oct 10 13:38:52 UTC 2016


Hi,

i have two ubuntu boxes: 16.04.1 LTS and 12.04.2 LTS.
Both are loosing network from time to time. I can't access them anymore, even ping to them does not work. Existing ssh connections are gone.
If i go the boxes, login locally and ping any host (no matter which), it takes some seconds, then the ICMP replies come.
And from that moment on they are accessible from other hosts. Just to the next loss.

Both run different network adapters and use different modules:

16.04:

00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (2) I219-LM (rev 31)
        Subsystem: Fujitsu Technology Solutions Ethernet Connection (2) I219-LM
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin A routed to IRQ 124
        Region 0: Memory at f7000000 (32-bit, non-prefetchable) [size=128K]
        Capabilities: [c8] Power Management version 3
                Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
                Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=1 PME-
        Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
                Address: 00000000fee00278  Data: 0000
        Capabilities: [e0] PCI Advanced Features
                AFCap: TP+ FLR+
                AFCtrl: FLR-
                AFStatus: TP-
        Kernel driver in use: e1000e
        Kernel modules: e1000e



12.04:

03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 11)
        Subsystem: ASUSTeK Computer Inc. Device 859e
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0, Cache Line Size: 64 bytes
        Interrupt: pin A routed to IRQ 43
        Region 0: I/O ports at d000 [size=256]
        Region 2: Memory at f7d00000 (64-bit, non-prefetchable) [size=4K]
        Region 4: Memory at f0900000 (64-bit, prefetchable) [size=16K]
        Capabilities: [40] Power Management version 3
                Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=375mA PME(D0+,D1+,D2+,D3hot+,D3cold+)
                Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
        Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+
                Address: 00000000fee1000c  Data: 4181
        Capabilities: [70] Express (v2) Endpoint, MSI 01
                DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <512ns, L1 <64us
                        ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
                DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
                        RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
                        MaxPayload 128 bytes, MaxReadReq 4096 bytes
                DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
                LnkCap: Port #0, Speed 2.5GT/s, Width x1, ASPM L0s L1, Latency L0 unlimited, L1 <64us
                        ClockPM+ Surprise- LLActRep- BwNot-
                LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- Retrain- CommClk+
                        ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
                LnkSta: Speed 2.5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
                DevCap2: Completion Timeout: Range ABCD, TimeoutDis+
                DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-
                LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis-, Selectable De-emphasis: -6dB
                         Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
                         Compliance De-emphasis: -6dB
                LnkSta2: Current De-emphasis Level: -6dB
        Capabilities: [b0] MSI-X: Enable- Count=4 Masked-
                Vector table: BAR=4 offset=00000000
                PBA: BAR=4 offset=00000800
        Capabilities: [d0] Vital Product Data
                Unknown small resource type 00, will not decode more.
        Capabilities: [100 v1] Advanced Error Reporting
                UESta:  DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
                UEMsk:  DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
                UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
                CESta:  RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr-
                CEMsk:  RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
                AERCap: First Error Pointer: 00, GenCap+ CGenEn- ChkCap+ ChkEn-
        Capabilities: [140 v1] Virtual Channel
                Caps:   LPEVC=0 RefClk=100ns PATEntryBits=1
                Arb:    Fixed- WRR32- WRR64- WRR128-
                Ctrl:   ArbSelect=Fixed
                Status: InProgress-
                VC0:    Caps:   PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
                        Arb:    Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256-
                        Ctrl:   Enable+ ID=0 ArbSelect=Fixed TC/VC=01
                        Status: NegoPending- InProgress-
        Capabilities: [160 v1] Device Serial Number 01-00-00-00-68-4c-e0-00
        Capabilities: [170 v1] Latency Tolerance Reporting
                Max snoop latency: 71680ns
                Max no snoop latency: 71680ns
        Kernel driver in use: r8169
        Kernel modules: r8169


I don't see anything related to that in the syslog.

Box boxes are situated in different parts of the building and are not connected to the same switch. So i exclude the switch 
as a reason. One box i connected already to another port, no success. Both are physical host, no vm's.

I have a bunch of suse boxes which don't have that problem, so i think it's related to ubuntu. Maybe power management ?

Thanks.


Bernd


-- 
Bernd Lentes 

Systemadministration 
institute of developmental genetics 
Gebäude 35.34 - Raum 208 
HelmholtzZentrum München 
bernd.lentes at helmholtz-muenchen.de 
phone: +49 (0)89 3187 1241 
fax: +49 (0)89 3187 2294 

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