cannot file a bug report...

[Peter Silva]

On Mon, Jul 18, 2016 at 4:34 PM, Gene Heskett <gheskett at shentel.net> wrote:
> On Monday 18 July 2016 14:30:42 Peter Silva wrote:
>
>> On Mon, Jul 18, 2016 at 11:48 AM, Colin Law <clanlaw at gmail.com> wrote:
>> > On 18 July 2016 at 16:32, Peter Silva <peter at bsqt.homeip.net> wrote:
>> >> Just discovered my ethernet card (which is disconnected) consumes
>> >> 19 watts on my laptop.  when I do sudo rmmod r8168 after about ten
>> >> minutes the laptop is completely cool, normal consumption is
>> >> something like 11W for the whole machine now (was 24W before.)
>> >> Checked through the db and it does not appear to be an existing
>> >> bug.
>> >>
>> >> ubuntu-bug r8168-dkms
>> >>
>> >> It starts gathering information, then opens a blank window in
>> >> chrome. that's all.  never get to the bug entry form.
>> >
>> > Do you get the "Send problem report to the developers" popup?
>>
>> yes.
>>
>> > Which ubuntu version are you using?
>>
>> 16.04
>>
>> > Are you sure it is not a broken card?
>>
>> It works fine when ethernet is connected... how would I diagnose that?
>>
>> > When it is running hot do 'top' or system monitory show that there
>> > is high processor usage?
>>
>> nope nada.  system monitor when sorted by cpu usage shows the top user
>> using 1% of a cpu.   top shows chrome using more than that, but the
>> load average is still extremely low.
>>
>> powertop sample:
>>
>> Summary: 1452.9 wakeups/second,  170.8 GPU ops/seconds, 0.0 VFS
>> ops/sec and 24.9% CPU use
>>
>> Power est.              Usage       Events/s    Category
>> Description 14.8 W      0.0 pkts/s                Device
>> Network interface: eth0 (r8168)
>>   2.28 W     75.5 ms/s     338.6        Process        compiz
>>   2.13 W     74.4 ms/s     216.8        Process
>> /opt/google/chrome/chrome 614 mW      2.1 ms/s     157.9        Timer
>>         tick_sched_timer 554 mW     11.4 ms/s      94.3        Process
>> /usr/lib/xorg/Xorg -core :0 -seat s
>>   503 mW      3.8 ms/s     121.5        Process
>> /usr/lib/x86_64-linux-gnu/notify-os
>>   392 mW      7.2 ms/s      70.7        Interrupt      [34] i915
>>   340 mW      2.5 ms/s      80.7        Interrupt      [4]
>> block(softirq) 325 mW    514.3 µs/s      86.9        kWork
>> intel_unpin_work_fn
>>
>> top (a few seconds later:)
>>
>> Tasks: 283 total,   1 running, 282 sleeping,   0 stopped,   0 zombie
>> %Cpu(s):  0.3 us,  0.1 sy,  0.0 ni, 98.9 id,  0.6 wa,  0.0 hi,  0.0
>> si,  0.0 st KiB Mem : 11733404 total,  8200876 free,  1839840 used,
>> 1692688 buff/cache KiB Swap: 24761340 total, 24761340 free,        0
>> used.  9018464 avail Mem
>>
>>   PID USER      PR  NI    VIRT    RES    SHR S  %CPU %MEM     TIME+
>> COMMAND 3311 root      20   0  861052 112568 100632 S   2.0  1.0
>> 0:04.48 Xorg 4982 peter     20   0 1385520 263568  67708 S   1.3  2.2
>>  0:10.33 chrome 4404 peter     20   0  664300  38640  29068 S   1.0
>> 0.3   0:01.14 gnome-term+ 2649 root      20   0       0      0      0
>> S   0.3  0.0   0:00.03 jbd2/sda9-8 4561 peter     20   0   46020
>> 3808   3084 R   0.3  0.0   0:00.24 top 1 root      20   0  119800
>> 5928   3944 S   0.0  0.1   0:01.00 systemd 2 root      20   0       0
>>     0      0 S   0.0  0.0   0:00.00 kthreadd
>>
>>
>> then I do
>>
>> sudo rmmod 8168
>>
>> and powertop shows baseline power estimated drops from 23W to 4.7W,
>> over about a minute.  It fluctuates lower, to under 3W.
>>
>> So it is pretty dramatic and obvious.
>>
> I'd sure say so Peter, and since its tied to unplugging, or not ever
> having a valid ethernet connection plugged in, I believe I'd file a bug
> against that driver as its obviously not tolerant of a no connection
> condition.  And I'd mark the bug as a show stopper bug.  In this case I
> doubt my advice about wireshark or tcpdump will tell you much.  If the
> pckt count stays at 0, then there is no traffic to capture and analyse.
>

I'm glad people agree it is indeed a bug and should be reported.
Please note that I was only describing the bug in passing.  The subject
of the thread is that  I cannot submit a bug report.

It opens a blank browser window after the first question, and then
ends (I get a prompt back from ubuntu-bug in the shell window.)

I also cannot submit a bug about my inability to submit a bug for
obvious reasons.