[SOLVED] Re: Unable to install HP AiO Ink Advantage 3835 on Ubuntu 14.04

[Amichai Rotman]

Just to let you all know:

I was able to fix it by answering a few questions on the HPLIP site and
downloading the relevant version. After running the installation script -
all went well and got to print OK.

Thank you all for tyour kind help!


Amichai.

2016-02-04 14:52 GMT+02:00 Jatin khatri <khatri.jatin at gmail.com>:

> On Thursday 04 February 2016 06:12 PM, Liam Proven wrote:
>
> On 3 February 2016 at 17:59, Amichai Rotman <amichai at iglu.org.il> <amichai at iglu.org.il> wrote:
>
> Hi All,
>
>  I've installed Ubuntu on my friend laptop a few month ago. All went great
> and he was very happy with it.
> Two days ago he went out and bought an AiO HP 3835 - without consulting me
> first.
>
> I've been trying to make it work since then...
>
> This is what I've done:
>
> I went to the Printers in the System Settings.
> I waited for the Printer to show up and clicked on it (connected via USB).
> I chose HP for the manufacturer.
> The printer's specific model is not on the list, only 3022 or 3040...
> I looked it up on the HPLIP page and it shows up as supported.
>
> The printer shows up in 'lsusb'.
> When I try to run 'hp-probe' or 'hp-setup' it immediately claims it cannot
> locate any device...
>
> I am very frustrated. How can I obtain the specific models' PPD file?
>
> Trying to search for the Linux driver on HP's Website refers me to HPLIP!
>
> I am afraid to ask my friend to replace the printer, because he might blame
> Linux in general and ask to switch back to Windows(!)...
>
> Please help!
>
> [1] What version of Ubuntu?
>
> [2] Is it up to date?
>
> [3] Have you tried installing the *LATEST* HP drivers from HP?
> http://hplipopensource.com/hplip-web/index.html
>
>
> or may be this[1]
>
> [1] http://support.hp.com/us-en/document/c01174360
>
> --
>
> */
>
> Jatin Khatri
>
> RHCSA RHCE CCNA
>
> <http://www.fedoraproject.org/wiki/Jatin>www.fedoraproject.org/wiki/Jatin
>
> Save Paper, Save Environment.**
> *(Plant at least one tree in your life and nurture it !!!)*
>
>
>
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