Unable to install HP AiO Ink Advantage 3835 on Ubuntu 14.04

Amichai Rotman amichai at iglu.org.il
Wed Feb 3 16:59:18 UTC 2016


Hi All,

 I've installed Ubuntu on my friend laptop a few month ago. All went great
and he was very happy with it.
Two days ago he went out and bought an AiO HP 3835 - without consulting me
first.

I've been trying to make it work since then...

This is what I've done:


   1. I went to the Printers in the System Settings.
   2. I waited for the Printer to show up and clicked on it (connected via
   USB).
   3. I chose HP for the manufacturer.
   4. The printer's specific model is not on the list, only 3022 or 3040...
   5. I looked it up on the HPLIP page and it shows up as supported.


   - The printer shows up in 'lsusb'.
   - When I try to run 'hp-probe' or 'hp-setup' it immediately claims it
   cannot locate any device...

I am very frustrated. How can I obtain the specific models' PPD file?

Trying to search for the Linux driver on HP's Website refers me to HPLIP!

I am afraid to ask my friend to replace the printer, because he might blame
Linux in general and ask to switch back to Windows(!)...

Please help!

Amichai.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.ubuntu.com/archives/ubuntu-users/attachments/20160203/b4c738a0/attachment.html>


More information about the ubuntu-users mailing list