hplip install errors

Jim Byrnes jf_byrnes at comcast.net
Thu Apr 23 21:46:54 UTC 2015


A couple of weeks ago I bought an HP MFP M127fw printer.  All the basics 
seem to work fine but I noticed that it does not offer 2-sided printing, 
while my ancient HP 6P does. I tried to fix this by updating to the 
latest hplip driver but still do not have a option for 2-sided printing. 
  There were some errors reported during the installation process and I 
am hoping fixing these errors will enable 2-sided printing. I have 
included the problematic portions of the install log below.


hplip-install[2816]: info: :
hplip-install[2816]: info: :[01mHP Linux Imaging and Printing System 
(ver. 3.15.4)[0m
hplip-install[2816]: info: :[01mHPLIP Installer ver. 5.1[0m

<snip>

hplip-install[2816]: info: :[01mINSTALLATION NOTES[0m
hplip-install[2816]: info: :[01m------------------[0m
hplip-install[2816]: info: :Enable the universe/multiverse repositories. 
Also be sure you are using the Ubuntu "Main" Repositories. See: 
https://help.ubuntu.com/community/Repositories/Ubuntu for more 
information.  Disable the CD-ROM/DVD source if you do not have the 
Ubuntu installation media inserted in the drive.

<NOTE: yes to all these>


hplip-install[2816]: info: :[01mMISSING DEPENDENCIES[0m
hplip-install[2816]: info: :[01m--------------------[0m
hplip-install[2816]: info: :Following dependencies are not installed. 
HPLIP will not work if all REQUIRED dependencies are not installed and 
some of the HPLIP features will not work if OPTIONAL dependencies are 
not installed.
hplip-install[2816]: info: :Package-Name         Component 
Required/Optional
hplip-install[2816]: info: :cups-ddk             base 
OPTIONAL
hplip-install[2816]: info: :
hplip-install[2816]: info: :
hplip-install[2816]: info: :[01mINSTALL MISSING OPTIONAL DEPENDENCIES[0m
hplip-install[2816]: info: :[01m-------------------------------------[0m
note: Installation of dependencies requires an active internet connection.
warning: Missing OPTIONAL dependency for option 'base': cups-ddk (CUPS 
DDK - CUPS driver development kit)
hplip-install[2816]: info: :
hplip-install[2816]: info: :
hplip-install[2816]: info: :[01mCHECKING FOR NETWORK CONNECTION[0m
hplip-install[2816]: info: :[01m-------------------------------[0m
hplip-install[2816]: info: :Network connection present.
hplip-install[2816]: info: :
hplip-install[2816]: info: :
hplip-install[2816]: info: :[01mRUNNING PRE-PACKAGE COMMANDS[0m
hplip-install[2816]: info: :[01m----------------------------[0m
hplip-install[2816]: info: :sudo dpkg --configure -a (Pre-depend step 1)
warning: An error occurred running 'sudo apt-get install --yes 
--force-yes -f'
hplip-install[2816]: info: :sudo apt-get install --yes --force-yes -f 
(Pre-depend step 2)
warning: An error occurred running 'sudo apt-get update'
hplip-install[2816]: info: :sudo apt-get update (Pre-depend step 3)
hplip-install[2816]: info: :OK
hplip-install[2816]: info: :
hplip-install[2816]: info: :
hplip-install[2816]: info: :[01mDEPENDENCY AND CONFLICT RESOLUTION[0m
hplip-install[2816]: info: :[01m----------------------------------[0m
hplip-install[2816]: info: :Running 'sudo apt-get install --assume-yes cups'
Please wait, this may take several minutes...
error: Command failed. Re-try #1...
hplip-install[2816]: info: :Running 'sudo apt-get install --assume-yes cups'
Please wait, this may take several minutes...

<deleted multiple retries>

error: Package install command failed with error code 100
hplip-install[2816]: info: :Running 'sudo apt-get install --assume-yes cups'
Please wait, this may take several minutes...
error: Package install command failed with error code 100
hplip-install[2816]: info: :Running 'sudo apt-get install --assume-yes cups'
Please wait, this may take several minutes...
error: Package install command failed with error code 100
warning: Some HPLIP functionality might not function due to missing 
package(s).
hplip-install[2816]: info: :Starting uninstallation...
hplip-install[2816]: info: :HPLIP uninstallation is completed
hplip-install[2816]: info: :
hplip-install[2816]: info: :
hplip-install[2816]: info: :[01mRUNNING POST-PACKAGE COMMANDS[0m
hplip-install[2816]: info: :[01m-----------------------------[0m
hplip-install[2816]: info: :OK
hplip-install[2816]: info: :
hplip-install[2816]: info: :
hplip-install[2816]: info: :[01mRE-CHECKING DEPENDENCIES[0m
hplip-install[2816]: info: :[01m------------------------[0m
warning: An optional dependency 'cups-ddk (CUPS DDK - CUPS driver 
development kit)' is still missing.
warning: Some features may not function as expected.
hplip-install[2816]: info: :
hplip-install[2816]: info: :
hplip-install[2816]: info: :[01mPRE-BUILD COMMANDS[0m
hplip-install[2816]: info: :[01m------------------[0m

<all remaining commands completed sucessfully>

I don't have a lot of experience installing outside of the package 
manager so I'm not sure how to correct this.  Googling for cups-ddk 
finds cupsddk (note: no - in the name).  Synaptic has cupddk so is this 
what the intaller is looking for and if it is how do I get it to accept it?

Thanks,  Jim





More information about the ubuntu-users mailing list