Recent Doc Team meeting - Poll idea (Do people really use computer-based help?)

[Penelope Stowe]

On Fri, May 9, 2014 at 10:12 AM, Peter Matulis
<peter.matulis at canonical.com>wrote:

> Last Wednesday (May 7) we there was a Doc team meeting [1] and an idea
> surfaced that an attempt be made to determine the general level of
> readership/usage of the help/doc facility in Ubuntu (Desktop).
> Including this facility involves participation in a rigid set of
> development/packaging rules & schedule that may not be worth the trouble.
>
> Preliminary poll:
>
> << Do people think conducting such a poll is worthwhile? >>
>
>
Who would targeted as responders to said poll? If you only poll current
Ubuntu users, you're probably going to get a different answer than if you
poll current users as well as trying to get answers from current Windows
and MacOS users who could potentially use Ubuntu down the road. I've done
informal polling of this exact question among people I know and there's
definitely a difference between the people I know who use Ubuntu (who tend
to be slightly more technologically savvy) and those who use Windows/MacOS,
but are part of the stated target of making Ubuntu friendly to/usable by
everyone.

My opinion on whether a poll would be useful does depend on knowing who
would be the target of such a poll. There are ways to get non-technical and
non-Ubuntu users to answer a poll on this question. If there's no decided
target, then I will give a longer explanation of my thoughts.

~Penelope
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