Audio Problem

Vinny Ray Vinny at
Sat Jun 7 21:35:53 UTC 2014

Thank you.

Everything is up, mic is muted. I don't think its a settings problem.
The audio works fine through the laptop's internal speakers.
There is only a problem when I plug in external computer speakers into 
the external speaker jack.
Its almost as if the external speaker output jack is no longer sending a 
stereo signal so when I plug in a stereo pin jack there is nothing.

On 06/07/2014 03:12 PM, Richard wrote:
> Vinny Ray wrote:
> k, I have a full installation of Ubuntu now.
> I still don't have any audio.
> The built in speakers on my laptop work fine until I plug in my computer
> speakers to the external speaker jack.
> Nothing is wired differently than it was when everything worked
> perfectly on windows.
> I tried to find information on my sound card and came up with this.
> Audio device: Advanced Micro Devices, Inc. [AMD/ATI] RS690 HDMI Audio
> [Radeon Xpress 1200 Series]
> I don't know if that is the info needed or not.
> In system settings in "sound" nothing is muted, volume is up.
> I am clueless.
> It seems the audio stops as soon as it detects that I plug in external
> speakers.
> Any Ihelp isIn sound settings mute the microphone appreciated.
> In sound settings make sure the microphone is muted (in some distros 
> this is automatic to avoid feedback), and check that the master and 
> headphone channels are up.
> Richard I

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