unable to mount external usb hard disk

[Giacomo Fontanelli]

Thank you Kevin

this is what I get typing sudo dmesg

[ 6313.557445] usb 2-1.3: Product: USB 2.0  SATA BRIDGE
[ 6313.557451] usb 2-1.3: Manufacturer: Super Top
[ 6313.557456] usb 2-1.3: SerialNumber: M6116018VF17
[ 6313.601357] ums-cypress 2-1.3:1.0: USB Mass Storage device detected
[ 6313.601605] scsi8 : usb-storage 2-1.3:1.0
[ 6313.601806] usbcore: registered new interface driver ums-cypress
[ 6314.600405] scsi 8:0:0:0: Direct-Access     WDC WD50 00LPVX-08V0TT2
   PQ: 0 ANSI: 0
[ 6314.601214] sd 8:0:0:0: Attached scsi generic sg4 type 0
[ 6314.601957] sd 8:0:0:0: [sdd] 976773168 512-byte logical blocks: (500
GB/465 GiB)
[ 6314.602686] sd 8:0:0:0: [sdd] Write Protect is off
[ 6314.602700] sd 8:0:0:0: [sdd] Mode Sense: 03 00 00 00
[ 6314.603513] sd 8:0:0:0: [sdd] No Caching mode page found
[ 6314.603530] sd 8:0:0:0: [sdd] Assuming drive cache: write through
[ 6314.607288] sd 8:0:0:0: [sdd] No Caching mode page found
[ 6314.607303] sd 8:0:0:0: [sdd] Assuming drive cache: write through
[ 6314.668459]  sdd: sdd1
[ 6314.671726] sd 8:0:0:0: [sdd] No Caching mode page found
[ 6314.671738] sd 8:0:0:0: [sdd] Assuming drive cache: write through
[ 6314.671746] sd 8:0:0:0: [sdd] Attached SCSI disk
[ 6322.772621] usb 2-1.3: reset high-speed USB device number 6 using
ehci-pci
[ 6389.966219] sd 8:0:0:0: [sdd] Unhandled sense code
[ 6389.966232] sd 8:0:0:0: [sdd]
[ 6389.966237] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[ 6389.966241] sd 8:0:0:0: [sdd]
[ 6389.966245] Sense Key : Hardware Error [current]
[ 6389.966253] sd 8:0:0:0: [sdd]
[ 6389.966257] Add. Sense: No additional sense information
[ 6389.966262] sd 8:0:0:0: [sdd] CDB:
[ 6389.966266] Read(10): 28 00 3a 38 4f f0 00 00 08 00
[ 6389.966284] end_request: I/O error, dev sdd, sector 976769008
[ 6389.966292] quiet_error: 75 callbacks suppressed
[ 6389.966298] Buffer I/O error on device sdd1, logical block 122095870
[ 9170.831107] usb 2-1.1: USB disconnect, device number 3
[ 9171.066617] usb 2-1.1: new low-speed USB device number 7 using ehci-pci
[ 9171.162762] usb 2-1.1: New USB device found, idVendor=0461,
idProduct=4d22
[ 9171.162774] usb 2-1.1: New USB device strings: Mfr=0, Product=2,
SerialNumber


On Fri, Jan 24, 2014 at 1:50 PM, Kevin Olbrich <kolbrich at dolphin-it.de>wrote:

> Please take a look in "sudo dmesg", maybe there is an error which can help
> in solving your issue.
>
> Mit freundlichen Grüßen / best regards,
> Kevin Olbrich.
>
> (mobil vom iPhone)
>
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> Am 24.01.2014 um 13:41 schrieb Giacomo Fontanelli <
> giacomofontanelli76 at gmail.com>:
>
> Hi folks
>
> I have an external USB hard disk. I use Lubuntu 13.10 64bit. When I plug
> in the device to my pc it can't recognize the HD.
>
> If I type lsusb I get the message
>
> Bus 002 Device 006: ID 14cd:6116 Super Top M6116 SATA Bridge.
>
> I found also other posts in the net concerning problem relative to this
> hub, but it seems that nobody solved the compatibility problem.
>
> Could you help me?
>
> Thank you
>
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