Advice on removing a start-up password

[steve reilly]

>
> I am trying to help a friend that fell prey to a phone scam involving her
Windows XP computer.  To make it a short story, she allowed the scammer to
remotely access her computer and he enabled the Syskey startup password
that Microsoft puts an every Windows machine.

Backup data with whatever live cd you have, then boot fromHiren CD,
Offline NT password changer.  Remove password on all user accounts.
Reboot.

I use it probably a dozen or more times a month on customers computers.

Steve
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