system does not boot install cd

[Colin Law]

On 24 June 2013 10:30, Patrick Asselman <iceblink at seti.nl> wrote:
> Hello all,
>
> I'm trying to get a system reinstalled with Ubuntu server 12.04.2LTS 64-bit.
> Someone at a remote site is helping me with this. The information I've got
> so far:
>
> * .iso file downloaded from
> http://www.ubuntu.com/start-download?distro=server&bits=64&release=lts
> * the system does not boot from the DVD
> * the system does not boot from USB
> * the install DVD is confirmed to be bootable, it works on another system
> * the install USB is confirmed to work on another system also
> * the bios shows a correct boot order (1-cd 2-usb 3-raid 4-network)

I have just realised that your question is ambiguous.  When you say it
does not boot, do you mean it just boots into the existing OS without
even trying to boot off DVD/USB or do you mean it does boot from the
media but then fails in some way?

Colin