libc.so.6: version `GLIBC_2.11' not found (required by sh) on Ubuntu 13.04 raring ringtail

Patrick Asselman iceblink at seti.nl
Thu Jul 18 07:50:47 UTC 2013


On 2013-07-17 17:46, Kaushal Shriyan wrote:
> Hi,
>
> We have installed McAfee Antivirus on our Ubuntu Desktop 13.04 and
> when i tried using apt-get install update and apt-get install
> dist-upgrade. I encountered the below issue and the system became
> unusable.
>
>  ldconfig deferred processing now taking place
> sh: /opt/McAfee/runtime/2.0/lib/
> libc.so.6: version `GLIBC_2.11' not found (required by sh)
> E: Problem executing scripts DPkg::Post-Invoke '/usr/bin/test -e
> /usr/share/dbus-1/system-SERVICES/ORG.FREEDESKTOP.PACKAGEKIT.SERVICE
> && /USR/BIN/TEST -S /VAR/RUN/DBUS/SYSTEM_BUS_SOCKET && /USR/BIN/GDBUS
> CALL --SYSTEM --DEST ORG.FREEDESKTOP.PACKAGEKIT --OBJECT-PATH
> /ORG/FREEDESKTOP/PACKAGEKIT --TIMEOUT 1 --METHOD
> ORG.FREEDESKTOP.PACKAGEKIT.StateHasChanged cache-update > /dev/null;
> /bin/echo > /dev/null'
>  E: Sub-process returned an error code
> sh: /opt/McAfee/runtime/2.0/lib/libc.so.6: version `GLIBC_2.11' not
> found (required by sh)
>
> Any clue to the above issue? Please suggest further.
>
> Regards,
>
> Kaushal

Your McAfee software seems to be compiled for a C library which is 
newer than the one available on your system. So you need to either find 
an older McAfee version and use that, or upgrade your C library:

sudo apt-get update
sudo apt-get upgrade glibc


Best regards,
Patrick Asselman





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