printing problem with cups

Joep L. Blom jlblom at neuroweave.nl
Fri May 25 09:21:18 UTC 2012


On 23-05-12 00:04, Joep L. Blom wrote:
> Now for several months I'm having a mystery that goes beyond my
> understanding..
> I hav cups running and three printers, 2 network and one local
> (connected to the cups server).
> I can print on all three so apparently there is nothing wrong. However,
> the mystery is the following:
> The cups server (ubuntu 10.04 4-core AMD 4 GB) and another ubuntu system
> (ubuntu 12.04 1-core 64-bit AMD 1 GB) will not print on one printer
> (Brother-mfc-440CN). However, the web-interface to cups
> (http://localhost:631/) gives no error. Every file - even test-pages -
> are presented as printed the only anomaly is that sometimes in the
> error-file the following error is given:
> --------------------------------------
> E [22/May/2012:12:51:25 +0200] Returning IPP
> client-error-document-format-not-supported for Send-Document
> (ipp://localhost:631/printers/Brother_MFC-440CN-2) from localhost
> ---------------------------------------
> But not always. To add peculiarity to mystery, when I try to print from
> a guest (XP) in VMWare on the system that also runs the cups server,
> that goes without a problem!
>
> When I look in /var/spool/cups/ I see all spool files from the start of
> the problem (and that was already in 2011).
> I have tried reinstall of cups but nothing helps.
> The only strange thing I see is that the files in the /var/spool/cups
> directory all belong to group lp and that group has no members (the
> owner of the files is root but that is a member of every group).
> I would be very grateful for anyone who can shed some light in this
> mystery,
> Joep
>

T answer my own mail request:
It turned out that the suggested printer driver by Cups was the culprit. 
Installing the driver from the Brother website solved the problem.
Joep





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