xsane can't see my scanner unless I'm root

[Gene Heskett]

On Thursday 26 July 2012 12:27:30 Colin Law did opine:

> On 26 July 2012 13:26, Gene Heskett <gheskett at wdtv.com> wrote:
> > On Thursday 26 July 2012 08:07:34 Gene Heskett did opine:
> >> On Thursday 26 July 2012 07:27:39 Steve Flynn did opine:
> >> > On 26 July 2012 12:00, Gene Heskett <gheskett at wdtv.com> wrote:
> >> > > Its your call Ubuntu, I've done the dance.
> >> > 
> >> > ubuntu-bug is your friend.
> >> > 
> >> > https://help.ubuntu.com/community/ReportingBugs
> >> 
> >> How so?  It leads back to launchpad at Step 1, a difficult to access
> >> site, and which when I do log into it, is apparently read-only. And
> >> it apparently logged me out for inactivity in about 5 minutes.  A
> >> Real User Friendly site.  NOT.
> >> 
> >> You want bug reports filed?  Make it possible to report the bug, and
> >> in this case, a bug report that includes a fix.
> >> 
> >> Cheers, Gene
> > 
> > I am still puzzled.  After having wasted 1.5 hours screwing around on
> > launchpad, your mention of ubuntu-bug was finally found while reading
> > on the site.  But first a lot of blather about apport, which is
> > command not found.  About half a page down is another mention of
> > ubuntu-bug, which does exist, but when the choices aren't applicable
> > and you check "other" then it complains no package found and exits. 
> > But 'ubuntu-bug sane' actually worked.  Now, if someone wants to
> > change that to 'ubuntu-bug udev' it would probably be a better fit.
> > 
> > Now, the puzzling part:  Why send folks to waste all that time with
> > launchpad, when the data collection and bug filing script is right
> > there on their machine & only takes maybe 5 minutes to run including
> > viewing the report submitted?
> > 
> > Such useless blather about launchpad is at best, counter-productive, a
> > frustration generator and a monumental waste of time for a lot of
> > people.
> 
> I am not sure which useless blather you are talking about.

The blather on this list about filing bugs on launchpad.  Its counter-
productive to send someone to file a bug when you know well all they will 
get on that site is frustrated & ready to shoot the next cat that wanders 
by.

> Assuming
> that you are talking about the ReportingBugs page then I don't see any
> useless blather there.  Could you point it out so the page can be
> improved?

What is this "apport" that is written about, above any references to 
ubuntu-bug?  It doesn't exist, at least on my 10.04-4 LTS 32 bit system.
Web servers can and do determine the OS, version and architecture of the 
machine accessing them.  Stuff that does not apply to the client coming in 
looking for help, shouldn't be distracted by info that does not apply to 
_their_ system.  That to me, is the 'useless blather'.
 
> It is necessary to register with lauchpad in order to report a bug, so
> that time was not wasted.  If you had not already been logged on then
> you would have been asked to when it submitted the bug.  I agree that
> a link to the ReportingBugs page from the front page of launchpad
> would be a good idea.

Jolly Good(TM)
 
> > Plainly, it should be available in the system>administration pulldown.
> > Sadly, it is not.
> 
> Possibly a good idea, but whether you want space taken up on the menu
> for something that most people do very rarely is debatable.

If it was there, I can virtually guarantee 2 things.

First, a lot less mewling about bugs on this list because there would be a 
relatively easy way to do it.

Second, a lot more niggling little bugs would get filed, With the 
accompanying info possibly even being helpful in solving the bugs.

That would have to result in a far more stable install than what I have 
here right now.  I have yet to achieve an uptime of more than 18 days.

It ought to be 18 years!

Sounds like a win-win to me.

But, next non-silly-to-me question:

Can I use ubuntu-bug to report a problem with kmail?

I've been a kmail user for more than a decade, so just enough kde is 
installed that I can run kmail here. The window manager is still gdm & etc.

That has its advantages too, in that I just discovered that digikam isn't 
nearly as broken under gdm, actually working without a lot of fiddly stuff, 
and much more configurable, unlike when it has been run from a full kde 
install.  That was a most pleasant surprise.  Kudo's to whomever merged 
that.  A Very Nice job indeed.

> If you click on the desktop then select Help from the menu in the top
> bar in order to get the Ubuntu help, and put
> report bug
> in the search then it provides instructions on how to report a bug
> using ubuntu-bug.

That also doesn't seem to be common knowledge.  Particularly for someone 
coming to gnome from kde.  I am not bashful about my hate for gnomes 
insistent nannying.
Like the "are you sure" when I click the button on mc that should be the 
quit button.  The real F10 key calls up some totally useless menu, and if I 
could find where that is, it would get nuked, with extreme shoot to kill 
prejudice.

95% of that nannying that is not security related could go away tomorrow 
and I'd celebrate.  Not sure what with, I quit smoking 23 years ago, and as 
a diabetic, my beers a night limit is 2. It doesn't do any good to chase 
the missus, I can't do anything with her when I catch her.  So I guess I'd 
have to settle for a few loud yee-haws. ;-)
 
> I /do/ think that the help should be available from the cog menu.
> 
cog?  Sorry, that acronym flew right by me.

> Colin

Thanks Colin.

Cheers, Gene
-- 
"There are four boxes to be used in defense of liberty:
 soap, ballot, jury, and ammo. Please use in that order."
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My web page: <http://coyoteden.dyndns-free.com:85/gene> is up!
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