Backing up files on a badly malware infested computer.

[Bill Stanley]

Problem solved!

I wish to thank all if you for the good advice you gave.  The warnings 
about reinfection were already known to me and I did install AVAST which 
I downloaded to a second computer for installation.  I was not about to 
let a computer out on the Internet even if I went straight to an 
anti-virus site. I did this even before I visited Windows update.  The 
two files turned out to be two whole directories.  Maybe a rootkit was 
hiding stuff there.

The first time, when I tried using Linux (Nautilus) to nuke them I was 
unsuccessful.  Maybe it was something about Nautilus or how I used it. 
The second time I followed your advice and used a the console and the 
"sudo rm-r" command.  Maybe it was because I was not executing the 
command as superuser.  The important thing is files (directories) are 
gone for good and hopefully my sister will have a stable computer again! 
  And yes, I am going to tell her to avoid Adobe like the plague.  Her 
computer might not be state of the art but it still is still good.

Bill Stanley