Failed Firefox connection
bstanle at wowway.com
Wed Sep 14 15:38:13 UTC 2011
> Try to test ping
>> ping google.com
> See what happen.
>> My taskbar shows that I have an internet connection but Firefox isn't able
>> to connect with the internet lately.
>> Don't know if this happened after I installed a DVD copying program.
>> Any suggestions as to how to get Firefox connecting again?
>> Thunderbird also cant connect.
The fact that two separate programs are having Internet connectivity problems
indicates that it isn't a problem with Firefox or Thunderbird but is something
It was suggested that you try ping. This is a good starting point for finding
a problem. Use the console for the ping test because I found that the GUI tools
(specifically "Administration/Network Tools") sometimes give inaccurate results.
If the ping test failed look to make sure that the network cable to the modem
is not loose (this should be an obvious place to look) also make sure that all
the cables for the modem are also good. That should cover the PHYSICAL parts of
the internet connection. If the ping test succeeds then there might be some
setting in the OS that has been changed. (You say that Firefox and Thunderbird
previously worked.) I'll leave the other details up to someone more knowable on
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