cant print pdf's

Sun Oct 16 14:15:30 UTC 2011

On Sun 16 Oct 2011 15:41:14 SAST, Wade Smart wrote:
> On Sun, Oct 16, 2011 at 06:56, Bruce Pieterse<octoquadza at gmail.com>  wrote:
>> On Sat 15 Oct 2011 18:56:35 SAST, Wade Smart wrote:
>>>
>>> Ive printing off documents for a soccer tournament and my printer
>>> suddenly stopped this morning.
>>>
>>>   From the print menu I can print a Test page but I cant print from another
>>> app.
>>>
>>> I found these errors:
>>> error_log:
>>> E [15/Oct/2011:11:20:28 -0500] cupsdReadClient: 19 IPP Read Error!
>>>
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Connected to 192.168.1.80:9100
>>> (IPv4)...
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] pdftops argv[5] = 12 wadesmart
>>> TomSalamon.pdf 1 Resolution=1200dpi noHPBookletBackCover
>>> Smoothing=PrinterDefault MediaType=None HPBookletPageSize=Letter
>>> HPBookletScaling=Proportional PageSize=Letter
>>> HPEconoMode=PrinterDefault number-up=1 HPBookletPageOrder=Normal
>>> Duplex=None noHPStraightPaperPath InputSlot=Auto noManualFeed
>>> HPHalftone=PrinterDefault
>>> job-uuid=urn:uuid:758b24fb-ac16-312b-52ba-2b5dd6c73070
>>> job-originating-host-name=localhost
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] PPD:
>>> /etc/cups/ppd/HP-LaserJet-4050.ppd
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] /usr/bin/pdftops supports
>>> '-origpagesizes': yes
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] PostScript Level: 2
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Duplex: no
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Resolution: 1200
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] hrDeviceDesc="HP LaserJet 4050
>>> Series "
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Page size: Letter
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-colors=none
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-names="Toner
>>> Cartridge HP C4127X"
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-types=toner
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-levels=0
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Width: 612, height: 792,
>>> absolute margins: 12.24, 12.06, 599.76, 780.06
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Relative margins: 12.24,
>>> 12.06, 12.24, 11.94
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] PPD options: -level2
>>> -origpagesizes
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] PostScript to be injected:
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -media-low-report
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -media-empty-warning
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -toner-low-report
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -toner-empty-warning
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -door-open-report
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -media-jam-warning
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -input-tray-missing-warning
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE:
>>> -output-tray-missing-warning
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE:
>>> -marker-supply-missing-warning
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE:
>>> -output-area-almost-full-report
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -output-area-full-warning
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] backendRunLoop(print_fd=0,
>>> device_fd=5, snmp_fd=6, addr=0xb8c11844, use_bc=1, side_cb=0xb77eb570)
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Device copies: 1; device collate:
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Running /usr/bin/pdftops
>>> -level2 -origpagesizes /tmp/pdftops.lsPgKS -
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Running pstops '12'
>>> 'wadesmart' 'TomSalamon.pdf' '1' ' Resolution=1200dpi
>>> noHPBookletBackCover Smoothing=PrinterDefault MediaType=None
>>> HPBookletPageSize=Letter HPBookletScaling=Proportional PageSize=Letter
>>> HPEconoMode=PrinterDefault HPBookletPageOrder=Normal Duplex=None
>>> noHPStraightPaperPath InputSlot=Auto noManualFeed
>>> HPHalftone=PrinterDefault
>>> job-uuid=urn:uuid:758b24fb-ac16-312b-52ba-2b5dd6c73070
>>> job-originating-host-name=localhost'
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Page = 612x792; 12,12 to 600,780
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] slow_collate=0, slow_duplex=0,
>>> slow_order=0
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Before copy_comments -
>>> %!PS-Adobe-3.0
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] %!PS-Adobe-3.0
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] %%LanguageLevel: 2
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] %%DocumentSuppliedResources:
>>> (atend)
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] %%DocumentMedia: plain 612 792 0
>>> () ()
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] %%BoundingBox: 0 0 612 792
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] %%Pages: 1
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] %%EndComments
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Before copy_prolog -
>>> %%BeginDefaults
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Read 4096 bytes of print data...
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] prtMarkerSuppliesLevel.1.1 = 0
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-levels=0
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Wrote 4096 bytes of print data...
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Read 4096 bytes of print data...
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Wrote 4096 bytes of print data...
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Before copy_setup - %%BeginSetup
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Read 4096 bytes of print data...
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Wrote 4096 bytes of print data...
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Read 4096 bytes of print data...
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] prtMarkerSuppliesLevel.1.1 = 0
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-levels=0
>>>
>>> (about 150 lines of the above two lines)
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] prtMarkerSuppliesLevel.1.1 = 0
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-levels=0
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-levels=0
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Error reading back-channel
>>> data: Connection reset by peer
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Set job-printer-state-message
>>> to "Unable to write print data: Broken pipe", current level=ERROR
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Print file sent, waiting for
>>> printer to finish...
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] prtMarkerSuppliesLevel.1.1 = 0
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-levels=0
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Backend returned status 1 (failed)
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] End of messages
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] printer-state=3(idle)
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] printer-state-message="Print
>>> file sent, waiting for printer to finish..."
>>> D [15/Oct/2011:10:38:14 -0500] [Job 12] printer-state-reasons=none
>>> E [15/Oct/2011:11:20:28 -0500] cupsdReadClient: 19 IPP Read Error!
>>>
>>> I can print a plain text only page but not my pdfs.
>>>
>>> Wade
>>>
>>
>> Hi Wade,
>>
>> I know that an update to CUPS was issued yesterday, is your system update to
>> date and have you tried again after this? I saw this line:
>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Error reading back-channel
>> data: Connection reset by peer
>> D [15/Oct/2011:10:38:14 -0500] [Job 12] Set job-printer-state-message
>> to "Unable to write print data: Broken pipe", current level=ERROR
>>
>> Have you tried changing (or refreshing) the printers Device URI under the
>> printers property page or deleting the printer then adding it back to your
>> system?
>>
>> --
>> Best of luck,
>>
>> Bruce
>>
>> --
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>>
>
> There was an update yesterday? I didnt notice the update
> screen so I didnt allow that update if there was.
>
> What I did was move from socket to ipd and now some pdfs
> print. I say some because a pdf at 131kb in size takes over
> a minute to process and print.
>

I actually think it's normal for it to take so long, I printed a few 
PDF's yesterday and processing takes a while.

-- 
Best of luck,

Bruce