cant print pdf's

Sun Oct 16 11:56:06 UTC 2011

On Sat 15 Oct 2011 18:56:35 SAST, Wade Smart wrote:
> Ive printing off documents for a soccer tournament and my printer
> suddenly stopped this morning.
>
>  From the print menu I can print a Test page but I cant print from another app.
>
> I found these errors:
> error_log:
> E [15/Oct/2011:11:20:28 -0500] cupsdReadClient: 19 IPP Read Error!
>
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Connected to 192.168.1.80:9100 (IPv4)...
> D [15/Oct/2011:10:38:14 -0500] [Job 12] pdftops argv[5] = 12 wadesmart
> TomSalamon.pdf 1 Resolution=1200dpi noHPBookletBackCover
> Smoothing=PrinterDefault MediaType=None HPBookletPageSize=Letter
> HPBookletScaling=Proportional PageSize=Letter
> HPEconoMode=PrinterDefault number-up=1 HPBookletPageOrder=Normal
> Duplex=None noHPStraightPaperPath InputSlot=Auto noManualFeed
> HPHalftone=PrinterDefault
> job-uuid=urn:uuid:758b24fb-ac16-312b-52ba-2b5dd6c73070
> job-originating-host-name=localhost
> D [15/Oct/2011:10:38:14 -0500] [Job 12] PPD: /etc/cups/ppd/HP-LaserJet-4050.ppd
> D [15/Oct/2011:10:38:14 -0500] [Job 12] /usr/bin/pdftops supports
> '-origpagesizes': yes
> D [15/Oct/2011:10:38:14 -0500] [Job 12] PostScript Level: 2
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Duplex: no
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Resolution: 1200
> D [15/Oct/2011:10:38:14 -0500] [Job 12] hrDeviceDesc="HP LaserJet 4050 Series "
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Page size: Letter
> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-colors=none
> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-names="Toner
> Cartridge HP C4127X"
> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-types=toner
> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-levels=0
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Width: 612, height: 792,
> absolute margins: 12.24, 12.06, 599.76, 780.06
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Relative margins: 12.24,
> 12.06, 12.24, 11.94
> D [15/Oct/2011:10:38:14 -0500] [Job 12] PPD options: -level2 -origpagesizes
> D [15/Oct/2011:10:38:14 -0500] [Job 12] PostScript to be injected:
> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -media-low-report
> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -media-empty-warning
> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -toner-low-report
> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -toner-empty-warning
> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -door-open-report
> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -media-jam-warning
> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -input-tray-missing-warning
> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -output-tray-missing-warning
> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -marker-supply-missing-warning
> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -output-area-almost-full-report
> D [15/Oct/2011:10:38:14 -0500] [Job 12] STATE: -output-area-full-warning
> D [15/Oct/2011:10:38:14 -0500] [Job 12] backendRunLoop(print_fd=0,
> device_fd=5, snmp_fd=6, addr=0xb8c11844, use_bc=1, side_cb=0xb77eb570)
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Device copies: 1; device collate:
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Running /usr/bin/pdftops
> -level2 -origpagesizes /tmp/pdftops.lsPgKS -
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Running pstops '12'
> 'wadesmart' 'TomSalamon.pdf' '1' ' Resolution=1200dpi
> noHPBookletBackCover Smoothing=PrinterDefault MediaType=None
> HPBookletPageSize=Letter HPBookletScaling=Proportional PageSize=Letter
> HPEconoMode=PrinterDefault HPBookletPageOrder=Normal Duplex=None
> noHPStraightPaperPath InputSlot=Auto noManualFeed
> HPHalftone=PrinterDefault
> job-uuid=urn:uuid:758b24fb-ac16-312b-52ba-2b5dd6c73070
> job-originating-host-name=localhost'
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Page = 612x792; 12,12 to 600,780
> D [15/Oct/2011:10:38:14 -0500] [Job 12] slow_collate=0, slow_duplex=0,
> slow_order=0
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Before copy_comments - %!PS-Adobe-3.0
> D [15/Oct/2011:10:38:14 -0500] [Job 12] %!PS-Adobe-3.0
> D [15/Oct/2011:10:38:14 -0500] [Job 12] %%LanguageLevel: 2
> D [15/Oct/2011:10:38:14 -0500] [Job 12] %%DocumentSuppliedResources: (atend)
> D [15/Oct/2011:10:38:14 -0500] [Job 12] %%DocumentMedia: plain 612 792 0 () ()
> D [15/Oct/2011:10:38:14 -0500] [Job 12] %%BoundingBox: 0 0 612 792
> D [15/Oct/2011:10:38:14 -0500] [Job 12] %%Pages: 1
> D [15/Oct/2011:10:38:14 -0500] [Job 12] %%EndComments
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Before copy_prolog - %%BeginDefaults
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Read 4096 bytes of print data...
> D [15/Oct/2011:10:38:14 -0500] [Job 12] prtMarkerSuppliesLevel.1.1 = 0
> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-levels=0
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Wrote 4096 bytes of print data...
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Read 4096 bytes of print data...
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Wrote 4096 bytes of print data...
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Before copy_setup - %%BeginSetup
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Read 4096 bytes of print data...
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Wrote 4096 bytes of print data...
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Read 4096 bytes of print data...
> D [15/Oct/2011:10:38:14 -0500] [Job 12] prtMarkerSuppliesLevel.1.1 = 0
> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-levels=0
>
> (about 150 lines of the above two lines)
> D [15/Oct/2011:10:38:14 -0500] [Job 12] prtMarkerSuppliesLevel.1.1 = 0
> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-levels=0
> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-levels=0
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Error reading back-channel
> data: Connection reset by peer
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Set job-printer-state-message
> to "Unable to write print data: Broken pipe", current level=ERROR
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Print file sent, waiting for
> printer to finish...
> D [15/Oct/2011:10:38:14 -0500] [Job 12] prtMarkerSuppliesLevel.1.1 = 0
> D [15/Oct/2011:10:38:14 -0500] [Job 12] ATTR: marker-levels=0
> D [15/Oct/2011:10:38:14 -0500] [Job 12] Backend returned status 1 (failed)
> D [15/Oct/2011:10:38:14 -0500] [Job 12] End of messages
> D [15/Oct/2011:10:38:14 -0500] [Job 12] printer-state=3(idle)
> D [15/Oct/2011:10:38:14 -0500] [Job 12] printer-state-message="Print
> file sent, waiting for printer to finish..."
> D [15/Oct/2011:10:38:14 -0500] [Job 12] printer-state-reasons=none
> E [15/Oct/2011:11:20:28 -0500] cupsdReadClient: 19 IPP Read Error!
>
> I can print a plain text only page but not my pdfs.
>
> Wade
>

Hi Wade,

I know that an update to CUPS was issued yesterday, is your system 
update to date and have you tried again after this? I saw this line:
D [15/Oct/2011:10:38:14 -0500] [Job 12] Error reading back-channel
data: Connection reset by peer
D [15/Oct/2011:10:38:14 -0500] [Job 12] Set job-printer-state-message
to "Unable to write print data: Broken pipe", current level=ERROR

Have you tried changing (or refreshing) the printers Device URI under 
the printers property page or deleting the printer then adding it back 
to your system?

-- 
Best of luck,

Bruce