10.04 troubleshoot system freeze

scar scar at drigon.com
Fri May 13 00:13:06 UTC 2011


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Well, i want to thank everyone for their assistance.  I've finally
solved this mess.

after trying everything discussed in the thread, i contacted AMD to have
the CPU replaced.  they replaced it, and they said, "...we have not
received a formal report [on the root cause of the issue for failure].
However, indications appear to be related to a possible memory
controller failure on the processor."

unfortunately, after installing the new CPU, the freezing persisted.  So
i contacted ASUS and had them replace the motherboard.

since then, i haven't had anymore freezing and the system has been
running stable.  so it seemed to be a combo of the CPU/motherboard.



scar @ 02/16/2011 09:24 AM:
> i've built a brand-new computer.  it's only role is to run Zoneminder to
> handle our security cameras, and allow our employee to use the web
> interface to monitor the cameras.
> 
> i installed ubuntu 10.04 64-bit on it and the installation went
> perfectly fine.  the system will freeze after a random number of days,
> though.  i can't ping it, ssh to it, nor use the keyboard/mouse (which
> are bluetooth anyway).  the backups it is scheduled to create daily do
> not get created until the system is rebooted and running again.  so, it
> seems like a complete freeze to me.
> 
> i've checked the system log (/var/log/syslog) to see if i notice
> anything, but i cannot.
> 
> i thought it might be the video drivers, but i actually didn't have the
> proprietary drivers installed.  i tried installing the proprietary
> drivers anyway just to see, for now.
> 
> i've used ubuntu for a few years now on many systems and it's never been
> unstable, so i'm thinking it must be a faulty piece of hardware.  i want
> to know how i can troubleshoot this.  i've put my dmesg at
> http://pastebin.com/Faq7ZqTa
> 
> please let me know what steps i can take.  thanks so much
> 
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