Ubuntu 11.04 64bit - not running Bomgar Rep Console update.

Dave Woyciesjes woyciesjes at sbcglobal.net
Thu Jul 28 14:26:10 UTC 2011

	Last night my company updated the Bomgar Support server, to fix an 
issue trying to connect to Mac OSX 10.7 Lion clients.....
	The Support Rep. Console has been working fine on this ubuntu machine, 
update from 10.04 - 10.10, and now to 11.04. Other times when the bomgar 
server was updated, I successfully got the console updates when I logged 
in to it.
	This time, however, I only got the progress bar of getting updates, 
then nothing.

	So I figure I'll try a reinstall. Download the .desktop file. When I 
try to run it I get the Untrusted App Launcher prompt but the only 
button showing was Cancel. Found this old bug from 2010:
	When I set the execute bit, double-click does nothing. Run as sudo, it 
wants to download the installer again...

Any ideas?

--- Dave Woyciesjes
--- ICQ# 905818
--- AIM - woyciesjes
--- CompTIA A+ Certified IT Tech - http://certification.comptia.org/
--- HDI Certified Support Center Analyst - http://www.ThinkHDI.com/
             Registered Linux user number 464583

"Computers have lots of memory but no imagination."
"The problem with troubleshooting is that trouble shoots back."
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