Best solution for PC Technisian

Hal Burgiss hal at
Sun Nov 21 18:06:29 UTC 2010

On Sat, Nov 20, 2010 at 5:58 AM, Amichai Rotman <amichai at> wrote:

> Hi all,
> I am about to provide services for private (home) customers. I am a PC
> technician and I would like a solution to record my customers details:
> Contact Information (with customizable fields - like their Teamviewer ID)
> PC Specs (and the ability to manage a few PCs for each customer.
> Customizable Inventory Management - Add their phones, routers and all
> related hardware.
> Knowledge Base Support
> With Eye Candy (nice graphics and icons) - the customers might see it as I
> fill in their details.
> Branding support - My logo should be visible on top.
I'd look at browser based solutions, as there are lots of cross platform
options for customer and crm type features. I'd look at Freshbooks and see
If I could find some kind of partnered solution that integrates with
Freshbooks and does what you need. Secondly, the google apps marketplace.
 These would all the benefits of cloud based alternatives where you don't
have to worry about updates, backups, etc, and  could give your clients
limited access to their accounts for online account payment and such.

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